This place is in need of so many repairs and clean up that one must wonder why they have not been shut down. I stayed 1 night, overcharged 89.95, FINAL BILL $100.79. Room dirty Mattress needs replacing Sink plugged No coffee maker as ad stated Complimentry breakfast, coffee, oj, or cereal, nothing else, what a joke.
I figured great... national chain ... not to far from casino .... rate seemed good. What could possibly be wrong? What didnt I like? This has got to be the most dissapointing place I've ever stayed in. You would think they would care about their guests comfort and see to it the rooms are clean, well maintained and guests are treated like ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
I'd stay there again
By A Yahoo! Contributor, 04/14/08
My mother booked this motel to stay away from the casinos and I was very worried after reading the reviews. When we got there the rooms were fine. I LOVED the free wireless internet (you just get the password from the front desk). Even my friends staying in the casinos had to pay for their internet. The down side is if you sleep through the ...
They over charge and when you try to discuss it he screams at you and says if you don't like it get out, either way he has you money. Dirty, fire hazards no hot water, hole in blankets that look like rags.
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Value
best place in reno
By A Yahoo! Contributor, 08/18/06
i loved my stay at this place. it was right across from the university were i was visitin my son and the lawler event center is just acros the street. the place was soooo clean and the staff was sooo nice. i would like to recommend this motel to everyone who is ready for a vacation and wants a place to stay at that u can remeber forever..hope i was of help to you guys .have fun
0 of 3 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Business Travelers Beware!
By A Yahoo! Contributor, 04/21/06
I made reservations online for business associates. I was contacted by them with a request to fax them a copy of the credit card, a driver's license and a letter of consent. I've been making travel arrangements for coworkers for some time and have never had such a problem before. He was rude and wouldn't listen to word I said. He ...
2 of 2 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
it was nice
By A Yahoo! Contributor, 04/19/06
i loved staying at this motel the people at the front desk were very niceeeee i would definetly stay there again it was worth it with the graet location and all
0 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Average hotel
By A Yahoo! Contributor, 03/14/06
This hotel was ok, I have stayed in better and worst places. Had some confusion when checking in. When I requested an extra towel, desk person was rude about it and said I had enough towels. The room was ok. Location was convenient for what I needed.
2 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
NEVER AGAIN
By A Yahoo! Contributor, 02/15/06
The people at this hotel are very rude. They did not want to give directions,or help with any questions about the room, INCLUDING THERE BEING NO HOT WATER FOR A SHOWER, There was no heated pool. There was no resterants within walking distance. It was not a pleasant stay.