Everything seemed to be going well until I gave the kids a bath and put new socks on their feet. My husband asked me why I put the old socks back on their feet when we just bought new ones. I looked down and I saw the bottom of their socks were near black! It was apparent that they hadn't cleaned the carpet since they opened for the carpet to be that dirty! It made the remainder of the night extremely uncomfortable.

As far as customer service the covered their job detail. They were somewhat knowledgeable about resources available to persons that might not be from the area. The cleaning crew was on time and/or ahead of time. The office staff was sometimes considerate of certain situations that may delay our check out time, which made the stay worthwhile.

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