I read most of the reviews and almost all of them date back quite a while ago (before the multi-million dollar renovation) I loved this hotel. The service was as amazing as at the Oriental Hotel in Bangkok. They treated us like royalty. They always smiled and were extremely friendly. Best of all they all spoke english. It was not hard communicating ...

Was waiting for Hotel car to take me to Kai Tak. It was 3 minutes late. The manager came out and chatted to pass the time.

The remainder of the stay was similar

Can't say enough about the phenomenal service; knowledgeable, friendly, curteous and attentive staff. Can't be beat location right in Central.

I dinged the value b.c rooms are dated. I understand that they are renovating the entire hotel, though. New Mandarin boutique-style hotel just opened up 2 blocks away. V chic.

This was a classy hotel. The service was phenomenal and I didn't want to leave. The hotel was right outside the main square where a number of events were going on. It was also close to the Star ferry and other transportation modes. I am looking forward to going back.

Mandarin Oriental is elegant and very comfortable 5star hotel (although i prefer more gorgeous type hotel).　

However the service and the hospitality were not 5star level.

This is a wonderful hotel situated in the heart of Hong Kong. Very lovely decor, harbor views and outstanding service. The cafe on the ground level is delicious, I highly recommend. The bakery is perfect not to mention tasty if in the mood for a snack or any baked goods. The beauty salon is fabulous with phenomenal service. I always stay here when I visit Hong Kong.

Mandarin Oriental is an example of perfect blend of east and west elegance and has absolute first class service. While the hotel maybe a bit older than most of the 5 star hotels in Hong Kong, the rooms and other offerings are mostly in perfect condition. For those who are doing buisiness in Hong Kong, the hotel is located in the heart of Central ...

An elegant, refined, subtle experience. Large, well-appointed rooms. The service is efficient & understated. The location is superb--probably the best in Hong Kong.
Small indoor pool with well-equiped gym.