Negatives : The receptionists booked a double room for 3 persons.. and even when we checked in he didn't notice that we are still 3 persons (and that we had already payed for three persons) .. then we complained about that..and instead of changing us room..they brought a some kind-of bed which expands in normal bed..and they let it outside the ...

My wife and I spent 3 nights at this hotel last week, feeling all the while like we were in a battle zone. Construction everywhere. Most services and facilities closed, with no reasonable substitutes. Shocking that Sheraton would not inform guests at the time of their reservation (ours was made months in advance) of the fact that there would be no ...

I just checked into the hotel. I travel to Stockholm very often and have tried other hotels but was anxious to stay at the Sheraton.

What a mistake.

The receptionist first informed me that they had no Non-smoking rooms available. I booked through a web based discount service and believe that the assignment of a smoking room was a hearty ...

Situated just infront of the water front and minutes away from Gamla Stan, this hotel is great value of money. The executive lounge is a big disappointment though...

Stockholm was, by far, one of the most amazing places we've ever been too. Our stay at the Sheraton made the trip that much better. The staff did an amazing job of making us feel welcome and they were all so nice. The rooms are very clean and very comfortable. The hotel is also located in the heart of Stockholm and only a block away from the ...

The location of the hotel is great but we stayed there for four nigths and the hallways stank from smoke. We found the concierge less than helpful and lacking an interest in helping the guests find that special restaurant tec. I felt as if I was bothering them. Rooms are clean and the beds are great and the breakfast buffee is fantastic. The cost of using the phone and Internet was higher than expected.

so many problems with booking, bad food, service and poor facilities. rooms are not business like and lack good internet access. other reviews I´ve read were not even close.