We recently returned from a 3 day trip to Sheraton on The Falls. We, being 63 yr old grandparents; and 10 & 8 yr old grandchildren. All aspects of the Hotel exceeded our expectations. We stayed on the 19th floor, fallsview, w/whirlpool & fireplace. No complaints with room from any of us. Bath had granite countertops, marble flooring, ...

Our room had dripping water and when I got up to report it, I fell and broke my nose. The management team to date coudn't seem to care less about either. They scurried me to the hospital agreeing the best thing for me to do would be to reverse my reservation (I'd just checked in and had hardly touched anything in the room.) and remain in ...

I did not pay extra to have a room with a view of the falls. However, I expected to at least see out my hotel window to the outside world. My view was a cement wall. I should have gone down to the front desk to complain, but I didn't. Once I got home, I answered a survey e-mailed to me. I was truthful about the room and was invited back to ...

Service was very good. Rooms were clean and beautiful. Panoramic view of the falls is by far the best in the city. Overall a great experience!

Aside from being coveiniently located in the heart of the Niagara Falls tourism discrict, the Sheraton on the Falls satisfied every aspect of my stay. My expectations for service quality were well surpased from the minute i pulled up to the hotel. I was greeted with a friendly smile from every hotel associate which made me feel very comfortable. ...

My husbans and I had an room on 21 floor and every thing was so beautiful!!I room was very clean and you can view both of The Fall rigth from your windon.The staff was very precise.This hotel is also with the casino and an restaurant that you can see the view of Both American side of the Fall and the Canada side of the Fall.I had the best time of my life in Niagara Fall and at the Sheraton on the Falla Hotel!!

I don't know what everyone else is complaining about. But...my husband and I have stayed here twice, once in May of 04 and again in May of 07. Both experiences were fantastic. The view is uncompromising. Just beautiful and breathtaking, especially being able to open the door to hear the falls roaring. Both times the rooms were clean and up to ...

I spent a couple of days here at a conference through work. The rooms are very nice and clean but the food we were served during our conference was way below par. The sandwiches, buns, bagels and croissants were so stale that it turned you off eating there. The coffee they served was terrible and you could hardly drink it. Once again nice clean rooms but I wouldn't recommend eating the food they serve for meals during conferences

The "jacuzzi" in a fallsview room was a single-person tub with jets, and the "balcony" was a 10-inch wide ledge with a railing. The view of the gardens below was beautiful, but the surrounding area looks tired & run down & is filled with two-bit, cheap, dirty, & ugly-looking arcades with exorberant ticket prices. ...