I did not pay extra to have a room with a view of the falls. However, I expected to at least see out my hotel window to the outside world. My view was a cement wall. I should have gone down to the front desk to complain, but I didn't. Once I got home, I answered a survey e-mailed to me. I was truthful about the room and was invited back to ...
Service was very good. Rooms were clean and beautiful. Panoramic view of the falls is by far the best in the city. Overall a great experience!
4 of 5 Yahoo! Users found this review helpful
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"EXCELLENT SERVICE"
By A Yahoo! Contributor, 04/15/08
Aside from being coveiniently located in the heart of the Niagara Falls tourism discrict, the Sheraton on the Falls satisfied every aspect of my stay. My expectations for service quality were well surpased from the minute i pulled up to the hotel. I was greeted with a friendly smile from every hotel associate which made me feel very comfortable. ...
My husbans and I had an room on 21 floor and every thing was so beautiful!!I room was very clean and you can view both of The Fall rigth from your windon.The staff was very precise.This hotel is also with the casino and an restaurant that you can see the view of Both American side of the Fall and the Canada side of the Fall.I had the best time of my life in Niagara Fall and at the Sheraton on the Falla Hotel!!
3 of 4 Yahoo! Users found this review helpful
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An Amazing Hotel
By A Yahoo! Contributor, 02/21/08
I don't know what everyone else is complaining about. But...my husband and I have stayed here twice, once in May of 04 and again in May of 07. Both experiences were fantastic. The view is uncompromising. Just beautiful and breathtaking, especially being able to open the door to hear the falls roaring. Both times the rooms were clean and up to ...
4 of 4 Yahoo! Users found this review helpful
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nice place BUT
By A Yahoo! Contributor, 09/16/07
I spent a couple of days here at a conference through work. The rooms are very nice and clean but the food we were served during our conference was way below par. The sandwiches, buns, bagels and croissants were so stale that it turned you off eating there. The coffee they served was terrible and you could hardly drink it. Once again nice clean rooms but I wouldn't recommend eating the food they serve for meals during conferences
5 of 7 Yahoo! Users found this review helpful
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nothing special but the view
By A Yahoo! Contributor, 09/15/07
The "jacuzzi" in a fallsview room was a single-person tub with jets, and the "balcony" was a 10-inch wide ledge with a railing. The view of the gardens below was beautiful, but the surrounding area looks tired & run down & is filled with two-bit, cheap, dirty, & ugly-looking arcades with exorberant ticket prices. ...
3 of 10 Yahoo! Users found this review helpful
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wow experience!
By A Yahoo! Contributor, 08/05/07
I would like to say the hotel met all my expectations. My room was very clean. I always inspect my room when i arrive at a hotel. The outdoor pool is a wow! I love the view of the falls from the pool sitting area. I had my morning coffee there and again was in awe of the beauty of the falls. I must also add the location of the hotel had to be the best. Walking distance of pretty much everything. Had a memorable time.
9 of 10 Yahoo! Users found this review helpful
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looking for fancy?
By A Yahoo! Contributor, 08/01/07
go to the sheraton on the falls! its so close to everything all around, and a VERY good view of the falls! the rooms are nice with fire places, but the bathrooms are a BIT too small . but thats fine =)
My family had a room on the 6th floor and the view was unbeatable. I was not impressed with a lot of things though. There are many hidden costs. The internet is NOT wireless, pay $12 a day, plus a deposit on the wire. Parking is $10, $20, or $30 a day depending on how far you want to walk. There is a shuttle that will take you to a select 4 ...