We booked four rooms and were very happy to find out that they were all together (this doesn't seem to happen very often anymore). The staff was very friendly and the front desk attendant even called a nearby restaurant to let them know that we had a group of ten that were hoping to have dinner there to make sure that they could acommodate us. ...
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Needs Help
By A Yahoo! Contributor, 09/04/07
Western Inn could use a little help. The service was of the staff was very good but the Hotel itself could use some upgrades. Even though the rooms are very Big the beds were small, old and flat "Very Un-comfortable". The expanded cable does no good when Tv is old. The remodeled pool area does not have a Hot Tube that whould have been ...
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Always confirm your online reservations.
By A Yahoo! Contributor, 07/07/07
I had booked my 2 queen room online. A couple days before leaving on the trip I called and confirmed. The hotel had me down for 2 double beds (instead of 2 queens) Oh Well couldn't fix that! Says there is a hot tub, there is none! Value for the money was terrible. My room had 'Garage Sale' furniture. One of the 'office' chairs by the table had something white crusty dried on it, nasty. Weird but unique shower stalls.
I loved the free cookies every afternoon. The staff was very nice. The breakfast was minimal but still filling. I had to stay outside Omaha for the NCAA tournament as most everything was sold out. This place was a bit hard to find but very convenient to the freeway. For a 2 1/2 star motel it was worthwhile. The spa was boarded up.
I can't believe how friendly the staff were at this motel! They were wonderful! I will stay here every time I need a room in the Council Bluffs area! (I've begun to think that friendly staff only appear when they have a commission to make, a boss standing over their shoulder, or if I'm in a $500/night room!)