I booked a one night stay here for a 2 bed, private balcony with ocean view, which was supposed to be their best room. When we checked in and went to our room the hallway going to our room had food all over it and smelled like old garbage. The room itself wasn't much better, with stains on the carpet, rust spots in the bathroom, dents in the ...

Don't! This place is a sham! Dirty, dingy, smelly, and out-dated. The rooms have creaky doors, saggy beds, old TVs, stained carpets, window A/C, and are tiny. Don't forget they'll charge you a fee to park at $15 a day while the public can park for $12?! "free breakfast" would be better at a soup kitchen! Bread w/ ...

This hotel is walking distance to the Beach, Santa Monica Pier, Third Street Promenade and Shopping Mall. The rooms are clean and comfortable. The staff is friendly and helpful. This hotel is no longer affiliated with Best Western, it is now independant and is undergoing improvements. We stay at this hotel every year and love it. We recommend this hotel to everyone because of its great location and value compared to other hotels by the beach.

I decided to ignore the other reviews about the bedbug problem. On the advice of a friend who stays there I gave it a shot because of the great location. My wife freaked out and made me promise to move the bed and look for evidence of bed bugs.

I did this since I'm just that kind of great husband, and was horrified to find the creatures! ...

They say the Georgian Hotel up the street is haunted, but this place is way creepier. Long winding hallways with noisy ice machines. Staff not very guest-oriented. Nothing to write home about. Ocean view rooms have balconies, which is a plus. No services, no pool, no restaurant. Many other Best Westerns are nicer.

Pros
The location is great. You can walk to the pier or 3rd street promanade.

Cons
Old rooms and thin walls. Way overpriced for the quality of hotel. You are really paying for location. Staff not really helpful.

Rent a car and stay somewhere else cheaper.

We were quoted a rate, were charged way more and told that we were never offered that rate. We were told it was our problem, by very rude management. They were not even willing to talk about a resolution - too busy arguing about how we were wrong. We were told our credit card would not be charged until the complaint was handled. It was charged ...

Let's just start off by saying we had booked 4 nights about 3 months prior to our stay this last weekend at the Worst Western. Upon arrival, my boyfriend and I were given the "last room" in the hotel. Behind the front desk and located right on the main street with floor to ceiling windows, and blinds that didn't shut all the ...

This hotel was very dirty, not kept up at all. The rooms smelled terrible and looked as if they haven't even been cleaned. We told the manager that we weren't going to stay there and he laughed in our face stating that we would still be charged because there was a 24 hour cancellation policy. We still left and they still insisted that we ...