We stayed two nights at this place and couldn't believe the value for the $. The room was huge, clean, well-appointed. Great amenities (pool, fitness center, free Wi-Fi, free toiletries like a toothbrush if you forgot yours like I did). Full buffet breakfast is $12. If you eat like a bird, skip the buffet.

The staff and service was ...

Great value! The room was wonderful, the bed one of the most comfortable I've ever slept in. For the price and location, you can't beat it. It's 20 minutes from Manhattan, 10 minutes from all the shopping on Rt. 4 & 17. My only complaint is the TV selections. You could have more variety and a better selection of stations ...

Sales staff truly not helpful, they are all new. They must be new to the industry as well. The old sales staff was very friendly and warm, always made me feel welcome. This time I was invisible at best! Food horrible. Check in staff would rather of been some place else.
I work for a company who is located in Englewood Cliffs, I will be sure to tell them about my awful experience.

Was checked in in less than two minutes. Cookies left in my room. Nice room, the bed slept great! Good location.

The breakfast buffet left something to be desired, but I really wasn't there for the food. Too many other great places to eat in town.