We booked the Palm Hotel and Spa after cancelling the Royal Palms Hotel and im so glad we did. This was a lovely hotel and would highly recommend upon my experience. It was a bit futher away from Ocean Drive scene where all the bars and restaurants are but only a few mins in a taxi or 20-25 min walk so we didnt see that a problem. The hotel had its ...

If you are concerned about your personal health and safety and that of your loved ones, then please read the following letter below regarding BEDBUGS and POOR CUSTOMER SERVICE at this hotel:

March 23, 2008

To Whom It May Concern:

The purpose of this letter is to immediately address the bedbug problem that exists in your hotel premises ...

I highly recommend this place for its great service, live music, swimming pool,hammocks and a great bar. Downtown is just a walk away. The beach is right in front of the resort.

The palms has a quiet, understated elegance with all the comforts and amenities to make it a relaxing tropical oasis. I'd like more menu options, but the food was reasonably priced and the quality was worth it. Room and valet service was exceptional as well as the front desk staff. Rooms are very comfortable, though coffee makers and a more ...

Beware! Don't have your wedding at the Palms!!! Myself and my finance had a horrific experience in our dealing with the Palms. I have never witnessed a so-called high-end venue demonstrate a completely non-responsive, incompetent, devoid of any professionalism and plain out arrogant. We had the unfortunate pleasure of dealing with Sheila, the ...

likes: was the location on beach the hotel room and just being in miami


dislikes: nothing really money and walk alot

but overall it is a great hotel

Ok, so my boyfriend and i just got back from South Beach on saturday after a 4 night 5 day trip. We're not the kind of people who complain about every little thing and consider ourselves to be pretty simple people. First i'll start with the pro's: the good thing is, the palms looks like one of the nicer hotels and is further away from ...

This is more like a motel. very poor service-slow, although some staff members are very attentive. the public spaces are fine but the rooms are very shabby outdated. the bathroom barely has any lighting. you will be nickled and dimed to death as well. The room size was fine but you cannot open any windows-no ocean air!

There was no warning about the renovations going on in the hotel. It reeked of paint and there were supplies just sitting in the middle of the floors. Only one elevator worked, or should I say it was operational. Our wait was anywhere from 10-20 minutes for the elevator. The food was overpriced and the management was horrible. The only good thing ...