I book my room a month in advanced with this hotel and 2 days before my schedule time there they call me and tell me they had to cancel my reservation and book me in a hotel the next town down which is another 15 miles away from my destination. The cancel due to a contract they have with the military. It should not matter what contract you have ...
The staff was very friendly and helpful. Rooms were comfortable and clean. It was also nice and quite, you did not hear doors opening and closing or people talking in other rooms.
The place was super clean, neat, comfortable and best of all great price and great people(customer service). I stayed at the one on exit 7 on route 68 West Virginia.
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Service
Cleanliness
Location
Value
Helpful staff and comfortable room
By A Yahoo! Contributor, 10/04/04
I stayed at this motel on August 23, 2004 for my son's basic training graduation at Fort Knox. The staff was very friendly. They had maps to the base so they showed me where I had to go for my son's graduation. They also had a restaurant guide which helped me find the restaurant that I liked. I liked that my room had a large TV and a hair ...
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Not very "super" motel
By A Yahoo! Contributor, 08/30/04
The Super 8 Motel in Radcliff is probably by far the worst motel/hotel I have ever stayed at. I had to attend school at Fort Knox and because of lodging problems, had to settle on something off post. I called several places in the area, and this motel was the only one available, unless I wanted to stay in the next town 15 miles away. I booked in ...
I had made reservations with this particular hotel. It was necessary to cancel. When I called, I was told "No problem." Of course it was no problem for them, they charged my credit card anyway. When I called the hotel number it rang a total of 48 times over a 4 call period...and no one answered! They took money for NO services ...