I enjoyed my stay over the weekend at Novotel. A few things they don't tell you. The mini-bar is really expensive like $5/drink and it has automatic sensors so even if you just look at it they charge you. The botteled water on top $4.50/bottle and it's not even cold. Parking they charge about $18.00/day but well worth it because in other ...

We stayed at the hotel on October 13, 2008. The room is bright and spacious. There is a beautiful grand lobby with marble floors, very clean, free internet access in two areas and a very friendly staff. Our room featured a European design with attractive modern furniture. The Novatel has one of the best locations for a walking trip to dozens of ...

The hotel is generally nice. Except couple things that need to be aware of:

1. The hotel is charging for the parking fee. I asked them why and they said "There is no free parking in downtown Toronto!". I was charged for $21.50 a day for parking in the hotel parking lot, including tax.

2. The book a room with 2 queen beds. But when ...

We stayed at the hotel to see a concert at the ACC. What an awesome location for this! The staff were extrememly friendly, the room was very clean and large, the buffet breakfast was excellent and check in/ out was very quick and painless.
We WILL stay here again and again!!

The best thing about this hotel is the location. It is very nicely located an is within walking distance of just about everything you would want in downtown Toronto. On the bad side:

Parking is almost $20 per day.
The beds are horrendously uncomfortable.
The housekeeping staff ignores the "Do Not Disturb" sign.
I booked a package ...

The location and the restaurant were great. Everything else was horrible. Service, cleanliness, price. The people working at the front desk, were very rude, unhelpful and could not give a straight answer to anything. Our room was not very clean, we didn't even get a sheet on the bed.

The breakfast buffet was quite good - lots of fresh fruit, eggs, pasteries, etc. The guy facilities were pretty good, although the sauna was very poor and isn't worth trying IMHO (saunas should not be draughty!). Plus, I think I contracted a staff infection there.

Service was good from the employees.

FYI, local calls will ding you a buck ...

Me and my husband visited Toront from Vancouver and decided to stay in Novotel.I wanted something in downtown so that we can see the night life and all the real Toronto can offer.
Check in/out was fast and the staff was very pleasant. Rooms had plasma screens with surrond sound.That was very pleasant. We were dining out during our 3 days stay,so I ...

Rooms are large, clean, comfortable and very tastefully decorated. I forgot my toothpaste and the hotel provided me with some free of charge. Excellent staff and not a single hassle with my reservation via yahoo!travel

Great location in downtown for travel both by car and subway. We had a rental car for two days and it was easy and quick ...