I like the room, it's clean and the housekeeping were great. Dislike, no refrigerator, shower was too small. Parking was bad, my rental car was broken into, both passenger and driver side windows were damaged. Stole my gps and sunglasses hidden inside the glove compartment. Personnel in the front desk doesn't have training on what to do in case such crime like this happen on the facility.
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Good hotel, bad neighborhood
By A Yahoo! Contributor, 07/23/08
The room was large and clean, but the bathroom was tiny. (Think airplane restroom.) The staff was friendly and helpful. The descriptions led me to believe that the hotel was near downtown and UT, but actually the hotel is a 20-minute bus ride away from those attractions. The nearest bus stop is a 10-minute walk away, without sidewalks for most ...
I'm the reviewer who was kicked out of his room because the clerk (Chris) made a mistake on the number of nights requested. The operations manager of this Courtyard, Josh Henegar, wrote me an email apologizing for the problem, and taking responsibility. No partial refund, or even a coupon for our next stay (like there would be a next stay). ...
Three of us rolled into Austin Friday evening and got a suite for a couple of nights. The next day we went out around 10AM and didn't come back until after dinner. When we went to our room, none of our keys worked, so we went to the desk. We were told that we only had a reservation for one night, so they had removed all of our belongings ...
7 of 8 Yahoo! Users found this review helpful
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Perfect for my stay!
By A Yahoo! Contributor, 12/27/06
I recently stayed at the Courtyard and loved it. I felt at home. The staff is wonderful! The hotel is about the be renovated (what I was told) and is going to be even better. The breakfast is $10, but it is an all you can eat buffet. I got an omlet with bacon, biscuts and gravy and a TEXAS SHAPED FRESH WAFFLE. It was well worth $10. There are ...
1 of 2 Yahoo! Users found this review helpful
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i can't wait to go there again
By A Yahoo! Contributor, 06/26/06
everything is good!i loved it.it was awesome.i am going to go back when i get free time.in houston they r better.ya'll shud come here and check us out!
0 of 2 Yahoo! Users found this review helpful
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I was quite pleased
By A Yahoo! Contributor, 03/05/06
The hotel was conveniently located off of I-35, and near a Mall. It is also close to the University of Texas. The room was very clean, and the bed was comfortable. Although the breakfast was nice (scrambled eggs, fruit, sausage, bacon, etc) due to the price you are better off buying breakfast elsewhere. Despite this - If I have to go back to Austin, I will definitely try to reserve a room at this location.
3 of 3 Yahoo! Users found this review helpful
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Would go back anytime!
By A Yahoo! Contributor, 09/26/05
My family and I stayed here and I would go back anytime. It is a very nice hotel and very family -friendly. Austin is a great city.
I enjoyed the location and the cleanliness. Those are very important to me. I check the tops of doors and windows for cleanliness. It also was very reasonablly priced. They could work on making the check in process a little better.
Location to downtown, staff, room service, parking, easy access to river, and local resturants. Free local calls, free cable, internet hookup, and the wonderful swimming pool.