Disappointed and outraged would be an understatement. The Ritz is supposed to be a “high class” hotel but they way they treated me was low class all the way. I had my cell phone stolen out of my room from the Ritz in Jamaica and they thief racked up a $4,000 bill. Corporate office at the Ritz keeps telling me they will do right by me ...

very good Ritz, a tad stuffy and is very fromal like. I perfer the Four Seasons in San Fran, its more comfy. Ritz is good but to stuffy and fromal for my taste

Do not book into 2nd floor, odd number rooms. You will find yourself right above street level and be awakened (if you can fall asleep) during the night by motorcycles racing up the hill, cars zooming, sirens, and a crossing guard whistling every morning for the school children being dropped off at the school across the street. Otherwise, it is clean and service people are friendly and accomodating. A bit off the beaten path but not any quieter!

This hotel has to be by far one of the nicest places to stay in the U.S. I have stayed at the Peninsula New York, The Beverly Hills Hotel and other five star hotels, but this by far is the best. From genuinely nice staff to an awesome location (on top of Nob Hill), this hotel is San Francisco at its finest. We had a meeting at the hotel and I was ...

I can guarantee you that all of the reviews were right on the money. My family and I stayed here for 5 days and it was by far the best hotel we have ever stayed in!

From the moment you pull into the hotel to the time you're waving farewell, you are the king (or queen for that matter)! Not a single member of their staff was unfriendly, talk ...

Recently I stayed at the Ritz SF with my wife and two children (ages 6 months and 2 years old). We had the Mercedes package and stayed on the Club Level (CL).

Our experience started with an email from Alexander, our booking concierge, who made arrangements for a limo from the airport, spa services, car selection, etc. He had great follow-up and ...

I'm not surprised this hotel has consistenly ranked as one of the 10 best in North America (both a 5-Diamond AAA hotel, and 5-Star Mobile). I have stayed many times since it opened and always receive the most exceptional service -- from the washed windshield when my car is returned from the garage, to the driving directions hanging from the ...

Everything at the Ritz-Carlton was all about being the best. From the moment you walk in the door, the service was top notch. From the Bellmen and housekeepers to the Front Desk and the Concierge, every aspect of our stay was outstanding.

Quiet, slept better there than in our own beds, very friendly and helpful staff, pool and steam room beautiful. Great in house restaurant for breakfast. Car rental in house requires payment for garage parking as well (nearly more than the car rental itself)