One of the main reasons we stay at Holiday Inn is because of their Kids Eat Free policy. As a result, we ate at the restaurant 4 times over our stay. There are exceptional people that must carry the load of the incompentants. The greeter in the morning and the man who runs the omelet station were the only bright spots. Everything else was below ...

i stayed there for wild west winterfest a church of god youth retreat. the staff handled everything very well. the rooms are clean (queen beds would be nice, but i understand doubles are the norm these days). everything was ran efficiently. although i would recommend a bigger coffee shop with more than one barista, the poor girl was always swamped. great hotel this was the 3rd time i'd been there. keep it up.

It's service was great. The rooms were nicely furnished. It also has a great location. The outside gives it a nice trendy look. I will definetly go back!

We found room service to be excellent, anything you needed at any time. The room was very comfortable with different areas for reading and sleeping with two TV's. The king size bed was down right comfortable with plenty of pillows, the other furniture couch, chairs were also very comfortable.

The Staff at the front desk were very helpful ...

My family and I loved this hotel. It is beautiful, although the rooms are aging a bit. The service was out of this world. They could teach a class around the world.

My seventy-three year old mother and I stayed for three-nights at the Holiday Inn Rapid City-Rushmore Plaza starting on Saturday, July 29th, 2006. When we arrived at the hotel, we were very impressed with the lobby area and the waterfall. The room we were eventually given was nice and comfortable and very large, with three pillows per bed, a ...

I cannot tell you how unique the waterfall in this hotel is. If you don't believe me go for your self and tell them Austin from Cape Cod sent you. Just ride in there elevator and you will want to stay on the 8th floor. My wife and I stayed at pricey hotel the first two nights of our stay and didn't get any sleep. We made reservations and ...

Very poor service, which explains why the rates are so low! Horrible rooms, in need of severe renovation. Went to the pool and there was a green slime ring all around it. When I told the front desk lady, she said there's always the public pool & laughed. Not exactly funny!

Great motel, kids loved pool, convenient location for our trip. Wasn't very happy with powdered eggs in the breakfast buffet, but had real eggs on the weekend.