Our check-in was quick and very professional. Needed to exchange an upstairs suite to a downstairs suite for my elderly mother. Gwen and Lavonya were very eager and helpful to do so and make any other adjustments for our stay. Our suite was very, very nice. Really enjoyed having the sitting area with the tv so our other family members could sit ...
I loved the suite and the fact that it was so spacious. T.V.'s in the "living area" and both rooms was nice. Kitchen was really nice and had anything we needed... But it was a very dirty suite. The bathrooms were dirty, I wiped out brown residue from the tubs before allowing my kids to take a bath. The suite smelled strong of pet ...
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mix emotions
By A Yahoo! Contributor, 05/10/08
the room was very clean. nice area. lots of nice places to dine at. the staff was very helpfull.but the pool and hot tub was very dirty. we called ahead of time 2wks and was told it would be ready, but it wasn't.and breakfast was ok if you don't eat meat for breakfast. overall i would only stay there in fall or the winter.
OVERALL
Service
Cleanliness
Location
Value
Front Desk
By A Yahoo! Contributor, 12/16/07
The front desk person, Adrella was very helpful , and professional. My room was very clean, the house keeping staff was great. I did not use the pool, its to cold outside. The ground were nice