Well when we got there they had no double rooms available and the clerk was sassy as if it were our fault, we had a conformation number to prove we booked two double beds. They offered us a single room with a roll away bed, and would change us the next night and comp. us our parking. While we unload our luggage to our barely there room, what kind ...

Room was small and a little dirty, but not too bad for the money. Location was good. Lounge in loby was kind of cute, though the ambient electronic music was a little odd.

It was pouring when we arrived. We needed the car so had to park and walk to the hotel in the rain (our own fault) but expected to be able to check in and dry off before ...

We booked this hotel without checking reviews, and once we did, we quickly changed our mind. I called to cancel the reservation and I could already tell it was going to get complicated. I called the webiste service I reserved the room through, and I called the hotel directly. Both places kept telling me repeatedly they couldn't find my ...

I stayed at the Royal St. Charles and I loved my stay. The customer service was excellent, the room was clean, the location was perfect and the price was right. My room was ready so I was able to check-in early, leave my luggage in my room and hit the city. After dining and walking all afternoon and evening, I came to my room and slept in ...

Stayed for 8 days during the French Quarter Fest. The rooms were small, but no big deal; I was expecting that. What I DIDN'T expect was when we checked in (10:30 PM 4-8-08), the clerk "forgot" to mention there was no hot water. I found out for myself the next morning. I spoke to the manager (8 am) and he said the boiler was being ...

When we arrived at midnight, after having flown half way across the country, we were told our room (which was a double, since there were four of us) had been given away. We had prepaid for the room months earlier on a well known travel agency website, but were told this reservation did not secure us a room. After an hour of negotiation with the ...

In all of the times that I've traveled, I've never experienced more incompetence than when I stayed at the Royal St. Charles. The "managers" gave our room away twice and suggested that four people share one bed. The rooms were also windowless, small, stained, and falling apart. Further, danishes and coffee do not equate a ...

Faulty cooling system led to a buzzing noise that awakened me repeatedly throughout my three-night stay.

Front desk staff were very unhelpful in fixing the problem or moving me to a different room.

Staff were rude and manager was dismissive.

Valet went to get my car and returned forty minutes later.

If you fall asleep easily to the sound of club music thumping from the "nightclub" below, then this is your place! Otherwise, avoid the Royal St. Charles, or at least request a room above the 2nd floor on the weekends. As I write this, it is 12:30 a.m. and it sounds like a car is parked outside of my hotel room door with the bass turned ...