I really enjoyed this motel. It was very clean and the staff was very helpful. The beds were very comfortable and the room and sheets were very clean. I did not have any problems with my stay. It is difficult to locate. Became lost intitally. The motel is in an industrial area so be aware that the outside area is not indicative of the motel. I will stay here again.
We have used this hotel for the last few years prior to vacations as an easy place to leave our car and get to the airport. We have not been disappointed! I don't know why so many people commented on poor service, we have been treated extremely well. The rooms are decent, not anything to write home about, but they are neat and clean and the ...
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Parks& Sleep Fly **do not use these option**
By A Yahoo! Contributor, 09/24/09
Firstly the hotel and the service was good.
Secondly, I reserved this Newark Best Western for one night with the park and fly option for 10 days. When I arrive at the hotel, I was oblige to let the keys to the valets and signe a form. He had to manage about 100 cars in a parking lot for maybe 40. When the valet took my car he let it run at least ...
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Spend a little more $ elsewhere
By A Yahoo! Contributor, 11/28/07
This hotel looks OK on line, but as others have stated it was not very nice and the staff was not friendly at all. We got there late in the evening and our room # was not even labeled on the boards when you get off the elevator. It was off the beaten path and parking was really tight. We left our vehicle there as we were taking a flight out of ...
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very disappointed
By A Yahoo! Contributor, 10/21/07
I was very disappointed that this hotel is located off this street similar to an alley. Upon arriving we saw a big rat crossing the street. My credit card was charged 3 times and My husband and I was there only one night, just long enough to rest a little and we checked out early the next day. The workers at the front desk were rude, not helpful. ...
As a hotel the Best Western was alright, but their service is the worst you will ever find. I used there extended stay parking for just 4 nights and they did $500 worth of damage to my car. They wrote a nice apology letter and said it wasn't their problem. The companies customer service is even worse, they said that they have nothing to do ...
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Just a place to sleep
By A Yahoo! Contributor, 09/21/06
This hotel was really close to Liberty Airport. The breakfast was great and the shuttle was a big plus.
There are no restaurants close by and the restaurant on site has a very limited menu, mainly fried foods. The shuttle to Jersey Gardens was $25 roundtrip for a 2 min ride. The deodorizer used in the hotel is very strong and I had to keep going ...
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Don't trust your car to Best Western Newark West
By A Yahoo! Contributor, 08/14/06
I left my car at the hotel on a park and fly reservation, paying extra to leave my car. Upon returning from my trip I found $1400. worth of damage was done to my car. Of course the manager figured I brought my scraped up, dented car to the facility and the drivers did nothing wrong. There is no liability, no admitting to wrong doing. I should ...
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My car is a scraped up mess!!!!
By A Yahoo! Contributor, 08/04/06
I left my car at the Best Western for a week and when I picked it up I had a large scrape on both the driver side doors, scrapes and gouges on the right front bumper and the underneath in front was torn up like it had run over a rock or something. Of course the manager was not there and I had to get home so pictures were taken and my number was ...
Missed the hotel on the first try and had to call the desk for exact directions. The hotel is tucked back off the main road on a small access street. Parking is severely limited and required double parking. This is a problem if you're trying to leave early.
Room was fine with 2 queen sized beds. Complimentary breakfast was limited compared to other Best Western Hotels I've stayed at.