We just returned from the resort on tuesday and had an amazing time. We found everthing to be great. The beach was so beautiful and the staff rocked. Our room was comfortable and clean. This is our third time to this area and this was the best so far. We really enjoyed the food and had such a wide selection. Taking a taxi into Playa was so worth it I wish we could have gone one more time. Will go back for sure.

When we arrived at our room we noticed there was no electric outlet by the bed. My wife has a sleep apnea machine she needs to have plugged in at night so we asked the desk attendant for an extension cord and she said come back tomorrow and that she would ask maintenance. We were told the next day that the 3 extension cords that they had were being ...

Beautiful place. Amazing views. Incredible pool. Fantastic beach/ocean views. Staff service was beyond terrible. If you can handle getting your own utensils, drinks, and pretty much whatever you need, then this is a great place for you. Personally, although the water is not near as clear, the service in Puerto Vallarta on the Pacific side is ...

Absolutly beautiful. I dont understand the negative comments that have been posted. The place was spotless, the service was fantasti. The beach, pools, catamarans everything was great (OK my steak at Captain Morgan's was not that good) but the lobster, octopus and bouillabaise at the seafood restaurant more than made up for it. For and all ...

It took a 3 hr bus ride to get to the resort (we were the last resort). The beach and the pools were beautiful, but the staff was not freindly. The trip was supposed to be all inclusive, but you could only eat at the two buffets and you got 1 free pass to eat at 1 of the resturants, other than that you had to pay to eat at the others. The beds ...

My Husband and I just returned from the Barcelo Maya Beach resort two days ago. The trip was booked through Funjet (through our travel agent) which made the vacation completely carefree. Despite United Airlines loosing both of my husbands checked bags (and when they did show up after 2 days a bag was destroyed with half of the contents missing) ...

We (family of four) just stayed at the Barcelo Maya Palace for a week. The grounds are stunning, but that doesn't compensate for the awful service, mediocre food and inadequate facilities. It took over 3 hrs. in line to check in at the front desk because the desk was so understaffed and guests were actually in tears. In order to get ...

Outstanding Pools and relaxing by the poolside or the beach. The beach was a little rough on the feet, since it is located on a coral reef.

Good food. Easy to navigate around the entire compound after 1 try. 4 hotels all inside one resort.

Must take mosquito repellant if going in summer!

Bar staff was eager to please.

Medium ...

I have visited Mexico 14 times, and this is the only hotel that I have ever come back to. This hotel offers excellent service and the food is amazing. The night life is fantastic- there is a show after dinner and then a dance club is open every night. I reccommend this hotel to everyone.