This hotel is either newly built, or recently refurbished. It is reasonably priced with great views of Manhattan and the waterfront. It is very clean, with comfortable beds, in a very nice area of Jersey City with nice restaurants and grocery stores a short walk away. We are very accustomed to staying in upper end hotels, and this one definitely ...
Hotel is clean, front desk staff very nice and helpful. 5 minute walk to subway which is 1 stop away from WTC- free coffe in room - enough for entire stay - also free microwave popcorn! I will stay here again.
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WOOOOOOOOOOOOOOOO
By A Yahoo! Contributor, 01/26/08
AWESOME!!!!! This place was great we had an awesome time, go here jersey city's number one hotle. Trust me you will not be disapointed in thier.... everything! Tis place was the best part of our trip to jersey city, and jersey city is a great city.
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Nice Chain & Rooms / Evidence of Cost-Cutting
By A Yahoo! Contributor, 12/09/07
I have stayed at the Jersey City Candlewood a couple times.
The first time I encountered ants in my first floor room. This was during the summer. They didnt move me. They stated that someone would come to look at the ants (in the bathroom) sometime that day. They persisted thruout the weekend.
During my return in September I have ...
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Pathetic front desk
By A Yahoo! Contributor, 11/22/07
Rude reception staff. Had to call them 25times + for the details of a bill. Will advice not to stay here - despite the hotel being otherwise OK.
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Great Location - Great Price
By A Yahoo! Contributor, 11/06/07
I stayed here for two nights and was delighted. Friendly staff - helpful in finding local places to shop and eat. Great views of New York City - and just a short PATH ride into the city. There is even a mall a few blocks away in case you need to get some last minute items that you forgot to pack.
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Great location
By A Yahoo! Contributor, 09/06/07
The suite was clean and the desk personnel were very helpful and informative. The suites are close to a PATH station which makes a trip to New York easy and affordable.
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TERRIBLE HOTEL ROOM!! RUDE AND UNHELPFUL STAFF!! NO ETHICS OF BUSINESS!!!
By A Yahoo! Contributor, 09/05/07
This hotel is one of the most terrible hotel i stayed in. Hotel staff was not friendly at all. I stayed in room number 416 and bathroom tub did not drain. When i came back to hotel in evening after spending long day in NYC. I found that bath tub has drainage block problem and there was no way i could have taken bath in there.
When i contacted ...
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Rude staff and questionnable billing practices
By A Yahoo! Contributor, 07/28/07
During our stay the front desk made 3 additional authorizations on the credit card without providing any explanation for the same. This caused the credit on the card to go negative and left me looking for other means to finance myself. When we asked the front desk as to why this has happened, they were impolite and told us that they can do nothing ...
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Bad customer service
By A Yahoo! Contributor, 07/10/07
Location was great, but front desk customer service was horrible. They were not helpful, very rude and had an attitude the two days I stayed there. Hotel charges $1.00 for a pack of coffee which should come with your room. I would not recommend for anyone to stay here, I know I won’t. I would prefer to stay away from the city for better ...