they charged my credit card for additional days we did not stay. i did not recieve return phone calls till i finally called customer service. the issue is still not resolved. I never plan on staying there again.
Pros: Good and quiet location, near a main strip with many shopping and dining choices, a few miles from Disneyworld, staff is very friendly, the area is a little on the remote side but we didn't feel unsafe at all, free hot breakfast every morning (and it was different everyday I was there too), free WIFI.
Hello, My name is Tiffiney Mancill. My family and I checked in August 8th in your hotel, Once we got checked in and went up to our room it was a total catastrophe! The web-site is VERY misleading in what the rooms really look like! I made these reservations through expedia.com assuming this was a very clean and nice hotel. I was VERY disappointed ...
This place is in a great location to do everything there is to do in Orlando. It will cost you a little bit more, but it is worth it. The only problem I had was that the hotel advertises "free shuttles" to all the parks. What they don't say is that they only offer these rides once a day and only at specific times. If you want to ...
6 of 6 Yahoo! Users found this review helpful
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NIGHTMARE
By A Yahoo! Contributor, 07/09/07
The worst hotel that I have every been to. Went with my family and left to find another hotel. The bed was hard, the pull out couch had a hole in the middle. The carpet had mildew and the linen had stains on them where I had to get house cleaning to change them. The front desk staff is very rude, they will leave you standing there, while on ...
Check in took 2 minutes/room was clean(other than some discoloration starting around tub caulk)breakfast was great, lots of choices/hard to beat it for the money
2 of 2 Yahoo! Users found this review helpful
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Great location to Universal Studios
By A Yahoo! Contributor, 09/08/06
The hotel was only a couple of miles to Universal Studios and Islands of Adventure. The hotel staff was very nice and were quick to answer any questions. They were also helpful with directions to local attractions and gave ideas on what to see and do.
The rooms were clean although the chair in our room had cigarette burns in it and we were ...
i have no complaints with this hotel. the staff was great. the room was very clean. the breakfast was good and plenty of room to sit. the only complaint i would have was that the elavator was very slow but we were on the second floor so we used the stairs. very close to everything. off international drive so you do not get all the traffic. very quite.
3 of 3 Yahoo! Users found this review helpful
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Going back for second trip!
By A Yahoo! Contributor, 03/20/06
We stay in the rooms with a private whirlpool tub- it is a nice size room and has a decent price. We plan on using this hotel again. The staff are pretty nice, although we have had some phone conversations with some that are unfriendly, too.