This place was terrible. We had a jaquzzi room, and the jaquzzi did not work at all. We tried to talk to the front desk and they did not care. The non-smoking room smelled of smoke with cigarette burns all around the bed. The towels had huge yellow stains. There was what looked like toothpaste stains on the chairs and floor. It was extremely gross there! Couldn't wait to check out!
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Lied To by Hotel & Corporate Website
By A Yahoo! Contributor, 10/03/07
Saw the hotel being built while visiting KC, which I do 3 or 4 times a year. Stayed there every year since, so I've noted the extremely fast rate of decline. Hotel was not built well and interior and room soft goods are sub-par. Freeway noise is very evident and you can hear people walking down the corriders! Started experiencing problems ...
- Carpet stains everywhere. - Service at the counter was very poor. - I laughed when I saw the "Continental Breakfast." - The locks on the exterior doors were busted. - The AC unit was comparable to the noise of a 747 jet engine not to mention tempature control was non-exsistent.
The only reason I stayed at this place was that it ...
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SO Much Wrong!! SO little Savings!
By A Yahoo! Contributor, 09/05/05
Very Disappointed and definitely not worth the $75+ going rate! Looked like a nice hotel from the outside but definitely needed better housekeeping and maintenance staff. Only good thing was the front desk staff who were very helpful and the bed was actually comfortable. Cons-- room was filthy; had to ask that new sheets be placed on both beds ...
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2 of 3 Yahoo! Users found this review helpful
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What a dump.
By A Yahoo! Contributor, 06/16/05
Pool was filthy. Room carpet was sticky. Charged my VISA for nights not stayed. No building locks, marginal safety. Not worth it for any family. STAY AWAY.
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3 of 4 Yahoo! Users found this review helpful
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I recommend it
By A Yahoo! Contributor, 04/17/05
This hotel was a great value. The staff was excellent and they went beyond the call of duty We were pleasantly suprised at the locations ease at getting around Kansas City. New Management has really improved things at the hotel. The amities have all been upated and the beds are super comfy!
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DO NOT STAY HERE!
By A Yahoo! Contributor, 09/20/04
My stay at this hotel was awful! The non-smoking room smelled like smoke and stale feet. The carpeting in the lobby and in the room was stained. The Jacuzzi tub was nothing more that a deep bathtub with jets. No toilet paper dispenser, it appeared as if it had been ripped off the wall. Front desk staff was unprofessional, with children running ...