the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.
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What More Do You Need?
By A Yahoo! Contributor, 11/12/07
I have to stay in St. Charles at least twice a month on business. I am always gravely disappointed when I have to stay elsewhere.
The front desk is always helpful, and friendly. The room service is very good. When I stay at Pheasant Run, I go to the Hilton for the breakfest buffet.
The beds are firm and comfortable, and the rooms are always clean.
I liked that the hotel was well kept and the staff was very attentive. Every question I had about the local area or near by services were anwsered promptly. Even during a minor power outage the staff was more than accomodating. I would stay here again.
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Looking for Better Service
By A Yahoo! Contributor, 07/17/06
We recently had out of state family and friends in town and booked a room block at the Hilton Garden Inn. We were contacted multiple times to release our the remainder of our room block, finally doing so. I confirmed with them that they were only canceling the unreserved rooms only to find out when our friends arrived the next day that all the ...
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Simply Great!
By A Yahoo! Contributor, 11/25/04
This is an awesome property. The rooms feel like most Hilton Garden Inn's, but I found the TV channels better than most. Larger than usual selection of PPV's too. I will definitely stay there again!