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Holiday Inn Express Truckee - Reviews
Yahoo! User Reviews
AVERAGE OVERALL USER RATING
SERVICE
CLEANLINESS
LOCATION
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  • Never will I come back
    By A Yahoo! Contributor, 05/23/08
    I checked into the hotel at little after midnight the front desk clerk was in the middle of switching shifts. We got a double bed nonsmoking room. Now I smoke but my boss who I was with would not get a smoking room. Said we would only be there 7 hours I could smoke outside. No problem at 1am I go outside to call my wife and have a cig before I went ...
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    1 of 1 Yahoo! Users found this review helpful
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  • yuck
    By Chris M, 05/23/08
    There was a big wet spot on my bed that the front desk refused to deal with. After 5 mins of complaining about it they offered to change my room. Well no thanks. First when I called them to complain they should of came up to my room and checked it out or said we are sorry and please let us change your room while they dealt with the problem. I had ...
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  • Somewhat unhappy
    By NenaM, 04/16/08
    It was a very clean place and comforting, somewhat expensive though. Expected since it is out in the middle of nowhere. Unfortunately they have a prob with charging nonsmokers an extra $100 for a smoking fee for the only reason I can see is that I am not from around there. Other then that it was a comfy sleep.
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  • Okay, but not great.
    By A Yahoo! Contributor, 03/25/07
    Usually stay in Tahoe City but thought I would give this hotel a try since it was newer than most properties by the lake. Room was pretty nice, comfortable enough, but average; not much hint of the mountains that surround the property in the decor of the room. Once you close the drapes you could be in Fresno for all you could tell. Location was ...
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  • not to bad
    By A Yahoo! Contributor, 03/12/07
    i thought this hotel was very good. it was easy to get drunk because there was a dinner place and gas station right there and it had a nice hot tub. Good times. and the shuttle could drive us to sugarbowl. good times indeed
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  • Rude, not able to honor reservation
    By A Yahoo! Contributor, 08/23/06
    The hotel would not honor its priority club
    free nights. They agreed to over the phone
    then even after I called Holiday Inn customer
    service they still would not honor a reservation using the priority points. Then
    they argrued in front of the breakfast crowd
    about it with me, told me it would be honored
    and when I got home they billed me anyway.
    The owner was whom I spoke with.
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    0 of 1 Yahoo! Users found this review helpful
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  • Would stay here again...
    By A Yahoo! Contributor, 01/21/06
    Just returned from our stay at the Holiday Inn. Was far better than I expected, both the room and bathroom were very clean. Beds were comfortable, pillows so, so. Continental breakfast was probably the best I've ever had, served danish, yogurt, hard boiled eggs, cereal, fruit. Coffee and hot chocolate was served all day. Parking was tight ...
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  • The Motel that measures up to a Hotel!
    By A Yahoo! Contributor, 01/17/05
    It was alot nicer than I thought it was going to be for the money! they even upgraded the room for only 6 bucks more when they found out we had 3 people to one room. Really worth it, seemed more like a hotel than a motel!
    The only thing I disliked was the lack of service. I never really came in contact with the hotel crew and when I did they ...
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    2 of 2 Yahoo! Users found this review helpful
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  • Pleasant hotel, once you get there and park
    By A Yahoo! Contributor, 01/06/05
    This is the second time I've stayed at this property to ski and it is very warm and inviting. The property is relatively new and the rooms are large and nicely furnished including a wet bar and mini-fridge. The continental breakfast has a variety of food including tasty warm cinamon rolls.

    The drawback to this hotel is location in the ...
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    3 of 4 Yahoo! Users found this review helpful
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  • Rude over phone!
    By A Yahoo! Contributor, 12/21/04
    I called up the hotel enquiring for the room availability on Dec 24, 25. The operator says that I have called them up around 10 times since morning, just based on my voice/accent. Now I swear this was the first time I ever called up the hotel and I told her that. The reply I got was "You can continue to call the hotel, but I told you that no rooms were available". What the heck! This was very rude!
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    5 of 8 Yahoo! Users found this review helpful
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