No complaints about the staff very friendly however, that does not make a great stay! Where should I start how about with the NASTY comforter's I had on my bed 2 times I had to ask for a new one. 1st one looked like it had old blood stains on it and 2nd one had huge yellow stains all over it! No thats just unacceptable and gross! Our ...
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Very Nice Hotel
By A Yahoo! Contributor, 08/09/09
Everything was great except for the older morning concierge was snooty. I would go back however, because everyone else there was very nice.
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Bad experience
By A Yahoo! Contributor, 08/04/08
Had to wait 3 hours before our room was ready. Checked finally after 6pm to find the A/C was stuck at 60 degrees. The front desk sent someone up to tell us they could not fix it.
We could hear lots of noise from other rooms and the hall. Combined with big mold patches in the shower and worn looking furniture we checked out the next morning and went to the Watermark.
The Watermark saved our vacation after the Westin nearly ruined it.
we took the children down to San Antonio for a weekend stay .I was qouted one price and when we got there they changed the price.We were to have two adjoining rooms on the river side they gave us two rooms one on the street side and one on river side with no balcony which when we made reservation we had asked for the presidential suite with a ...
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Great hotel
By A Yahoo! Contributor, 06/05/08
Great hotel. Located on "quiet" side of riverwalk(beautiful), but only about a block to walk to the more "festive" part of the riverwalk. Junior suite with river view is great...found online deal. Flat screen tv, huge bathroom and french doors open to small balconey overlooking riverwalk. Also stayed in regular room ...
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business travel
By A Yahoo! Contributor, 01/26/08
The service was excellent. The room was well-decorated and the Heavenly bedding was heavenly! The hotel is on the riverwalk, closer to the quieter end. But within a 10-minute walk, you're in the middle of all the action. Free wireless is available in the lobby, however, it's $10.95 per 24 hours of use in your room. You will get 1 free ...
I really enjoyed my stay here. I came into town for the Texas State Floral Convention in 2006.It was great this is just a beautiful hotel and what made it great for me was the river walk I love the water what can I say. The service was great the in house restaurant is excellent. At first I thought for $289.00 a night it was a little much but once I ...
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My Reservation
By A Yahoo! Contributor, 09/26/07
To get reservations was a nightmare, I was told three different prices, finally requested to speak to a Supervisor, was even worse experince.Will stay @ the Dury Plaza. Dan
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Can't wait to go back!
By A Yahoo! Contributor, 08/02/07
I absolutely LOVED the hotel. I came down with my church for the youth gathering last summer and the hotel made the trip just that much better. It had a central location, service was excellent, and the rooms were very clean- everything i could ask for in a hotel and i cant not wait to come back for another visit!!
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FABULOUS HOTEL : WE WILL BE BACK!!
By A Yahoo! Contributor, 08/02/06
WE PICKED THE WESTIN RIVERWALK BECAUSE IT WAS ON THE QUIETER SIDE OF THE RIVERWALK, THE PILLOWTOP MATTRESS AND THE 3RD NITE FREE STAY. WE WERE NOT DISAPPOINTED! THE STAFF WAS VERY NICE, SEVERAL STOPPED ME WHEN WANDERING THRU THE HOTEL LOBBY TO ASK IF I NEEDED ANYTHING OR GAVE ME DIRECTIONS TO POINTS OF INTEREST. UPON CHECK IN WE WERE GIVEN A ...