This hotel restored my appreciation of Hilton Garden Inns. I had two bad experiences at these hotels but this one is very good place to stay. The staff at the front desk were especially friendly and professional. The rooms are clean and well furnished. My room faced the pool and was very quiet (ask for a room not facing I-5). The free internet ...
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Nice place to stay
By A Yahoo! Contributor, 01/16/08
We stayed there for my birthday. The resturant is great. The room was beautiful. The staff was very helpful. The tub was large enough for two people, if you are looking to have a romantic night then you found a great hotel to do so.
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Great place!
By A Yahoo! Contributor, 12/02/06
The front desk staff at this place is GREAT! They are very accommodating and helpful. The only problem we had was getting the room we wanted. We hoped for two doubles but ended up with a king and rollaway. Not too bad. Out of 154 rooms, only 59 are doubles. Still a great place and I WILL return!
I've had the pleasure of staying at the Hilton Garden Inn on Ventura Oaks several times. I enjoy the fact that it's close to downtown but far enough away to where you don't have to deal with traffic or the noise associated with the downtown area. The free high-speed internet is a plus. I will not stay at a hotel without it. The room ...
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Felt cheated on customer service
By A Yahoo! Contributor, 07/25/06
The manager needs to take sensitivity classes. I've stayed here twice before and had no problem but traveling with my aging parents was in itself a challenge. I very clearly asked if I could change one of the king rooms for a double room, and had to stand in line 15 minutes while he changed both rooms to doubles then had to scramble to get one ...
Looked nice, room was nice. Eventhough the place is hard to find.Very quite area if you like places that where you can hear a pin drop in the hallway's. I will go back again though!!
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Definitely would stay again!
By A Yahoo! Contributor, 02/05/05
This hotel has a good breakfast buffet and happy hour. High speed internet is complimentary. Hotel is a little difficult to find. Hotel also has a restaurant onsite should you not wish to leave the property.