I was supposed to stay in this hotel two nights. Found ROACHES the first night and would not stay second night with my little kids. Ewwww. I even killed and saved one to show to manager. But the manager refused to authorize Expedia.com to refund money for night I didn't stay.
OVERALL
Service
Cleanliness
Location
Value
GREAT PLACE FOR HONEST PEOPLE
By A Yahoo! Contributor, 07/22/08
I STAY AT THIS HOTEL AT LEAST 3 TIMES A YEAR. I KEEP COMING BACK BECAUSE OF THE SERVICE,CLEAN UPDATED ROOMS, GREAT BREAKFAST VERY NICE STAFF,THE PRICE DOSENT MATTER,PEOPLE WHO COMPLAIN ABOUT THIS HOTEL MUST BE MAD BECAUSE THEY COULD NOT BULLY THIER WAY INTO A FREE ROOM. THEY SHOULD TAKE A TENT ON VACATION IF THATS WHAT THEY WANT!!! ON ONE OF MY ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
never again you must read before staying
By A Yahoo! Contributor, 07/22/08
while staying at this hotel the toilet in our room stopped up and was threatening to overflow we called the front desk so that it could be fixed before it flooded our room we were told to come get a plunger and fix it ourselves. Appaled that we were being asked to fix the hotels toilet we called again to make sure we heard right and again we were ...
3 of 3 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Only good experiences
By A Yahoo! Contributor, 10/25/07
We have stayed here numerous times and have alwaysbeen treated very curteously. The rooms are always clean and the addition of the breakfast is also nice. I would recommend this property to anyone.
OVERALL
Great for the money
By A Yahoo! Contributor, 09/09/07
We just got back from a short trip to The Smokies. We had no hotel reservations anywhere, just traveling for relaxation. We liked the looks of The Greenbriar, so we stopped. The desk clerk was very cheerful and answered all our questions. The room was abit musty, but aired out quickly. The bathroom was small, but very clean. There was plenty ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Digusted
By A Yahoo! Contributor, 08/12/07
We never stayed here but had reservations but had car trouble in North Carolina and called after 6:00 PM to cancel. We were not told that their policy is if you call after 6 you are charged anyway. So we were shocked when we got our statement and was charged $198.00 for 2 rooms.We called and were told there was nothing they could do. I wrote to ...
2 of 2 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Noise and Dirt
By A Yahoo! Contributor, 03/30/07
A terrible motel, located right next to the main four lane highway. Exhaust fumes and highway noise all day and all night. This place is very old and in need of a major renovation. Nothing worked in our rooms, unreal. TV was busted, toilet broken, air conditioner did not work, etc. The sheets on the bed smelled and were stained. Tiny rooms ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Noise From Highway
By A Yahoo! Contributor, 03/28/07
This old style motel sits very close to the main highway that goes through this resort area. Guests staying here can expect to hear highway noise and smell exhaust fumes for their entire stay. Actually, the entire property reminds me of the old 1950s style highway motels, complete with the super tiny rooms. The loud air conditioning unit had a ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Run Down and Very Dirty
By A Yahoo! Contributor, 02/20/07
Location is terrible, very noisy, right next to the main 4-lane through this resort area. Noise all night from traffic, plus this 60s style motel had paper thin walls. Every time someone closed the door to their room, you could hear it. Rooms are very small and had an awful odor. TV, air-conditioning, shower, nothing worked properly in the room. ...
5 of 5 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Tiny Rooms Rude Staff
By A Yahoo! Contributor, 01/09/07
Avoid the Best Western Greenbrier. I don't know who is giving this place the high ratings I see here, because this motel is a terrible place with a very rude staff and manager. There is no wireless internet, contrary to their advertising. The motel is very old, so the rooms are in poor shape and smell. The rooms open outward to a parking ...