theirs nothing to dis like thier is nice people and rooms and has a great pool and food its the best its so awesome they have great room service an d i dislike is no life gaurds

We loved the experience of our stay and the service was at it's best. We stayed on two different occasions, one at guest level, the second at Presidential level.
The service was there especially for those whom are acustomed to being catered to. However, I believe the Service can do a slight improvement on really focusing on those who are not ...

My husband and I have stayed at the hotel four different times and we always get wonderful service. This is the spot we like to get away from the kids for a weekend.

Very clean, friendly staff, and great beds!! Downside is the cost...Dont use the fridge, a can of pop is about 3.00...Valet parking is an extra 22.00/day, but a great convienence. Will stay there again however, just for the service and the beds.

Poor service, mangers are rude. They damage your property the will not take responsiblity. If you leave anything with them you are at risk at having it damage without componsation.

the water slides the fast and slow they were awesome and the pools were warm the hot tub could be hotter it was great awesome!!!!!!

The suite rooms are well priced and very comfortable. Service is excellent (if only staff would stop asking if you are aware of their service guarantee). Parking facilities could be better because there is no self-park option and valets are sometimes busy.

Really, really nice rooms, comfortable beds and great location