hotel great but room service by "Order Inn Room Service" Sucks bad food bad packging high priced.

I rented 3 rooms (2 suites and 1 regular) for my daughter's wedding and it was fantastic! Perfect location and loved the BEACH! I will not go back to Myrtle Beach after being here. Great complimentary breakfast! Our housekeeper for the 5 nights was wonderful, polite and always willing to accommodate us. Family and friends rented rooms ...

The service was excellent, Cant get any closer to the beach. Breakfast buffet was very good.

I am not sure where the other posters stayed, but this hotel has possibly the most incompetent staff possible. We have been turned down and dissatisfied with all amenities and service. Internet didn't work, pool was filthy, the excercise center was pathetic, and the staff could not have been any less helpful with the problems that we had. ...

Booked this room for our annual family vacation six months in advance. Called early for a late arrival. arrived at midnight with two small children only to be told the room was booked to someone else. No one seemed concerned and had to find another room for the night at 1am in the morning. With lots of luggage and small kids the security guard at ...

This is one friendly and accommodating place to stay! The service was outstanding, the room was perfect and we were right on the boardwalk so the location could not have been better. We were there to see the lights on the boardwalk and the front desk was very informative of the events. I also have an autistic daughter and advised the front desk of ...

Stayed here on two different occassions last summer/fall. Staff was outstanding, very helpful and always went out of their way to assist. Location is excellelnt and view is what you expect from an ocean front hotel. Breakfast bar is typical for a hotel of this type. The only improvement that I would like to see is the addition of room safes. Would recommend the facility without hesitation. Will return next summer/fall.

Everything in this hotel is positive, including cookies at the front desk every afternoon. But, the elevator is across from pool door that create a lot of traffic and of course, always wet in that area from people in and out of the pool. And makes it hard to push the cart over the rug they put to keep the door front of the pool absorb water. But ...

I came to Virginia Beach not too long ago for my first time and I stayed at The Sand Castle Hotel and it was graet!I mean everything was very clean and I had a very,very, good time I wish I could've stayed a couple of days longer.