I was viewing the other reviews and i must say they are very wrong. I have been there many times during a period of 3 years and I have never had a bug problem for the most matter. Some mix ups do happen but if guests write down their conformation number and make sure they have it mix ups will not happen.. All faults are blamed on the staff, HOWEVER ...
We booked six rooms for family to stay during a recent wedding. We verified these three times before the date. They still messed up and did not have a room reserved for one family member.
This hotel is currently infested with bed bugs. My wife, I and her parents are all bitten multiple times. The hotel staff cared little about our problem and refunded one nights stay. Currently, the board of health is going there to investigate. Subsequently, we have had to destroy our luggage and throughly clean everything in hot water to kill ...
The last time I stayed there, the hallway on the 3rd floor had a smell as if animals had been using the bathroom on the carpet. The bed and pillows are great, but for the cost of a room per night (we were charged $95.00 per night this visit) for a standard, non-smoking room, is quite high for what the hotel has to offer.