Never have I had such an a hotel experince. What made it different from any other was the service. From the moment we arrived until the moment we departed, the service was impeccable. Everyone was more than helpful and more than anxious to please. Even the room service was timely and well done. The hotel was also very quiet. I never heard a single sound outside of the room. Definitely would recommend it to anyone. Great location.

Likes:
The location can't be beat! (Other than we had a hard time finding the closest Underground station.)

The doormen are professional and extremely helpful. They should replace the rotating concierges!

The rooms are absolutely beautiful! We almost changed at the last minute due to other reviews which stated that the rooms were too ...

The gracious lavendar and gray uniformed staff; amazing amenities, especially the pool; and remarkable service overwhelmingly make this hotel rival that of any other in its' class. As a single female business traveler, I felt safe and comfortable.

Forget 4 Seasons, Ritz etc. I would come back for both business or leisure travel again and again.

I have been staying here on and off for a few years. The gym is about the best set-up in central London, so if that's important it moves to the top of the list. It is in a choice location for theater and sightseeing. The staff is correct and polite and, for Europe, mostly efficient, although on more than a few occasions I have found myself ...

i like this hotel coz there was a very beutiful hotel,have romance,relex,internet connection,service was good!!!!!!!!!!! i dislike the pool has a little bit dirty,but the beach was buetiful !!!!!!!!!!!!