new manager stripped this hotel of almost all amenities, pool was closed, no coffee makers, chintzy breakfast. Cancelled second night, was charged after being told that we would not be. Poor customer service. overpriced
3 of 3 Yahoo! Users found this review helpful
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Won't Be Back
By A Yahoo! Contributor, 07/01/07
Rather high priced ($130) even with a AAA discount. AC could not cool room and was warm. There was hair in the tub/shower. No pressure in the sink. Coffee pot had not been thoroughly cleaned and had coffee stains on it. Continental Breakfast was very minimal as compared to other lower priced hotels.
Have had to stay here on several occasions. The last time we were there they were very nice and accomodating. I would recogmend that anyone stay there. The rooms are clean, they have a nice large pool, and the wireless internet had a great connection.
1 of 1 Yahoo! Users found this review helpful
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One Word Perfection
By A Yahoo! Contributor, 10/05/04
Northern Michigan is one of my favorite places to visit and The Holiday Inn Express has been there whenever I needed it. The staff are very friendly and accomidating and there breakfast bar is amazing. I just would like to say I highly recommend it. Our car broke down the first time we stayed with them. The staff tryed there hardest to give us the ...