the hotel is no longer hearthstone...it is now a ramada and the changes are GREAT!!!! the staff seems nicer, prices are lower, and it is just all around better...since ramada has took over, there have been great improvements and the improvements are still occuring....
4 of 4 Yahoo! Users found this review helpful
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Not even safe!
By A Yahoo! Contributor, 04/01/08
We stayed at the Hearthstone Inn and Suites March 28, 20008. The first night that we had reservations we were going to have to have slumber mats brought to the room because they didn't have a room with two beds. (Hotel was full). We arrived at the hotel around 4-5. As soon as we arrived our children were begging us to take them to the water ...
1 of 2 Yahoo! Users found this review helpful
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Kids had a blast!
By A Yahoo! Contributor, 07/02/07
We stayed here for 1 night and the kids had a blast! The water was very cold and they kept telling us the heater was on. It was super convenient to eat in the restaurant next to the water park. The hotel staff was great and the lifeguards were very good too. If the pool was warmer it would have been perfect!
The staff is very poor. My phone reservations where incorrect. The room has no fridge and in poor condition. The free breakfast is only bread, muffins, and cerial. The "water park" has only four slides 2 for bigger kids and 2 for younger kids. They won't let you take anything into the waterpark such as water or snacks for the kids. My kids where bored quickly and ready to go after 2 hours.
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My Kids had a WONDERFUL TIME!
By A Yahoo! Contributor, 11/04/06
we just stayed there this past weekend and my husband and I had a great time. The Waterpark is just the perfect size to keep an eye on the kids and enjoy it yourself. I read some of these other reviews that poo-pooed the place and they just don't get it. Everyone I spoke to there was really enjoying themselves. All of the staff was very friendly and helpful as well. We will definately be back again and again. i
1 of 2 Yahoo! Users found this review helpful
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Bugs Galore
By A Yahoo! Contributor, 09/25/06
Room was creawling with ants. Went to front desk to complain in the morning, girl admitted they don't have professional exterminators. She seemed like she really could care less and did not offer toremedy the situation. Definitely will not return.
3 of 3 Yahoo! Users found this review helpful
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Terrific night with family
By A Yahoo! Contributor, 07/11/06
We had a great evening as a family. My only disappointment was that the pool closed at 9 PM. The girl at the front desk was friendly. The room itself was a good size. My wife is a clean freak and it passed her inspection (we checked room upon arrival). Kids were worn out the next day from swimming. We will be back
6 of 7 Yahoo! Users found this review helpful
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Great pool
By A Yahoo! Contributor, 07/10/06
The water slides were fantastic. Can't wait to go back. Staff was friendly. The room was very clean-it smelled clean, not musty- like other hotels. Breakfast was ok (continental). All in all -a nice inexpensive 2 day vacation close to home.
6 of 7 Yahoo! Users found this review helpful
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Great independent hotel
By A Yahoo! Contributor, 07/06/06
The rooms were immaculate. Our housekeeper was incredible! The staff were friendly and helped us find things to do in Louisville. The hotel is a few minutes out of town but it was worth the drive. Our kids loved the water park, which was reasonably priced. Altogether we spent a little over $100- this is not a cheapie motel. But it was a good nights sleep and our kids had a blast.
6 of 7 Yahoo! Users found this review helpful
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Will be back
By A Yahoo! Contributor, 07/06/06
Great service. The mattresses were very comfortable. Room was great with a fridge/microwave. They had cereal and muffins for breakfast. Can't say that I disliked anything. We had a travel coupon for $59.95 and didn't get to go to the pool. But overall, it was a great value.