We stayed there for a volleyball tournament to be near another family. They messed up my friend's reservation (she was arriving a day later than we were), booked someone else in her room and then would not allow us to leave when we all discovered that we would be staying in different hotels. She arrived after lunch and they wouldn't let ...

I went to Ft. Smith on the anniversary of my husband's death. I was sure we wouldn't have any problem getting a room. I had never stayed at the Aspen, but decided to check there too. The lady at the front desk explained they had only one room, the Presidential Suite. I was desparate not to have to return home on that night, so I took ...

The staff is friendly and accomodating. The breakfast buffet has a wide assortment of both hot and cold items. The rooms have recently undergone renovation and were not in bad shape before. It is our place of choice in the area.

I am active duty military and I have stayed in numerous hotels over the past few years and never had a problem until I stayed at the Aspen. I have never been treated as badly as I was treated by the staff at Aspen Hotel. I coordinated for a 12:00 P.M. check out the night before. At 10:30 A.M. the maids began knocking asking for me to leave, and ...

This hotel has got to have the best location in Fort Smith, they're within walking distance of several great restaurants which always makes for an easy dinner. The rooms are always clean and the service is great, I agree with the other reviews that the extra pillows on the bed are wonderful.

I've been travelling to Fort Smith for several years for business, and the Aspen never lets me down. The staff are very friendly and helpful.
Rooms are spacious and clean, and after a long day it's a nice place to come back to.

I stayed at this hotel for my honeymoon. The girls that worked the front desk were nice, but everyone else was very rude. You would think if you were paying that much for a room they would be a little more helpful. I was just very disappointed. The breakfast was horrible and the staff was just wandering around aimlessly and talking amongst ...

The staff is friendly and helpful and they always remember me. The food on sunday mornings is wonderful.

the hotel is super clean and quiet. It's centrally located but is just far enough off Fort Smith's main road so that it's quiet and feels secluded.

Ive been there at least a dozen times in the past two years, probably more, ...

All the staff are so friendly and helpful without fail. I'm not there very often but they remember me and are always polite. Last month when I was there, the hotel was full, mostly out-of-town families there for baseball tournaments for 11- and 12-year-old boys and one younger age group. My kids are grown, but I remember those days so well! ...