Extremely bad customer service and rudeness. The hotel is beautiful but I would not stay here again. The management made our stay very unpleasant and a month later they charged us again for our rooms using the credit card details I had given them when we made the reservation! I do not recommend this hotel.

We would never recommend this hotel. Management is not customer-friendly. Most reviews of this hotel cite experiences and problems with questionable management similar to ours. If you book this hotel and don't find it satisfactory, even under bad conditions, you won't find anyone sympathetic or concerned!

The location is at the foot of Pont Neuf just a ten minute walk from the center of the city (Place Capitole) and quite near the city metro. Many buses available too. The staff is very nice and helpful. It can be a little noisy on the street depending on time and day of the week. The seafood restaurant on the river side of the hotel is very ...

Stayed in this hotel in early Sept 2005 it was freindly and clean, the service was great the staff spoke good english, it was situated in a very "arty" type place very close to all the sights and places of interest, would definately go again and could recommend this.