The Grand is such a beautiful hotel. Can't wait to go back! The service could have been a little better but overall it was a nice stay.

The Hotel was nice - but -- they failed to explain the parking - we parked across the street in the Northstar building - cheaper than their valet parking -- also we didnt get our room cleaned - we had been out shopping when we returned over 5 hrs later the room wasnt cleaned - I aske the maid and she said she wont clean when we are there so we were ...

We stayed here on a house hunting trip in November and could not have had a better stay. Just gorgeous, completely snuggly and warm. Marvelous bathroom with huge bathtub for soaking and wonderful Aveda products everywhere. Walking distance to all of downtown and Nicollette Mall......just perfect!

And on top of all of it! A short elevator die to the Athletic Club with awesome lap pool and fantastic athletic club. Just wonderful.

IT WAS THE WORST STAY EVER I WILL NEVER COME AGAIN THE PRICES ARE TOO MUCH FOR THAT KIND OF SERVICE!!! WARNING DONT GO THERE

I loved it all. It was a great place to say and I will surely go back there some day. I totally recommend it to EVERYONE. If you can afford it go there.

An evening at the Grand was a gift from our children. We left and went home at 1:00 AM after experiencing an entire evening of poor service and frustration. The hotel is gorgeous and the room was perfect, with all the little extras mentioned in other reviews. But when we started out in an elevator that lurched to a dead stop between floors, ...

They don't know what service is! It shows in the other hotels that they run as well. They need to make it easy for the guest to spend their money; instead, they try to squeeze every last penny from you.

I wouldn't stay here again for business travel. The hotel's "business center" is closed evenings and weekends. It should be open 24/7. Plus, they charge $15 per half hour to access the computer. There is no coffee shop or restaurant on-site, and no coffee maker in the room. There is no self-parking available; only valet. It is a beautiful facility, but not a welcoming place for the business traveler.

The people were very nice and help full and where there when you needed them. The food was good and alot of places where not to far away.