Brasstown is a great escape! Staff was pleasant and professional, had no problems reservations, check in or anything. They are getting a five-star from me mainly due to staff. Food was excellant, especially Friday night Seafood Buffet (even the locals like it!) The resort is non-commercial, easy going and clean. Enjoyed the spa and horseback ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Follow up to "Complete Nightmare"
By A Yahoo! Contributor, 08/04/09
We had previously had a veru dissappointing stay at Brasstown where they had messed up our reservation and we ended up not even checking in and drove straight home. However the General Manager called us the next day and apologized for the on call manager's behaviour and gave us a complimentary stay. This time everything went very smoothly, the ...
0 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Complete nightmare - Left before even checking in
By A Yahoo! Contributor, 06/15/09
My wife and I have been to Brasstown a few times and each time they manage to mess something up. We had our wedding reception at the resort several years ago so we keep trying to give them another chance, but after our last visit we will never be going to this resort ever again. We went up for their Escape package which includes 2 activities ...
1 of 2 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Wish we could have stayed longer!
By A Yahoo! Contributor, 05/25/09
My husband and myself recently stayed at Brasstown Valley Resort and Spa to celebrate our 30th anniversay. We found the resort very relaxing. All staff members were very helpful, professional and courteous. The food was great and the golf wonderful, even though the course had suffered some greenway kill over the winter. I hope we can go back another time. We give you a "10". Thank you Brasstown!
Love the decor, the view is spectacular and the service friendly and accommodating. Sadly, the pool heater was broken and therefore, not open, but overall, we had a wonderful stay! The food was wonderful. A chef prepared our omelet by our design. It was the best omelet I have ever had, by far. And, the chef really loves what he does, and it shows!!
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Housekeeping Issues
By A Yahoo! Contributor, 05/18/08
Unsure linens had been changed and instead of fresh sheets, we got a discount coupon the next morning to use on our next visit. Nice place but will check the sheets first before staying there again. Buffet food excellent but very expensive.
2 of 3 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
WONDERFUL!!!!!!!!!!
By A Yahoo! Contributor, 10/22/07
We have been coming here for a couple of years and it is great. Everyone has had a bad experience at some point in time, but I have never had one at Brasstown Valley Resort. My wife and I enjoy every minute of our stay. We are always met with a smile. We will be back in a couple of weeks and can't wait to enjoy everything you have to offer. ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Unwelcoming Service!
By A Yahoo! Contributor, 09/23/07
I recently called Brasstown Valley Resort's Direct Reservation line to inquire about their rates. Unfortunately, the person who answered the phone was rude and very unwelcoming! I called back the next day to perhaps speak with someone more polite, but got the same result from the day before...Yes, I get that such a place would be busy, but ...
2 of 2 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Location
Value
Will never go back, too many other nice places to spend $200 + per night
By A Yahoo! Contributor, 07/30/07
Dear Mr. Burton,
I am not one to usually send a note to business establishment unless I receive services that delight the customer or need some serious improvements.
Unfortunatley, I am addressing the latter.
Did some research on where to go for our 25 th wedding anniversary, debating mountains or beach, Ashville or Hilton Head.
I ...
4 of 5 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
check it out!!!!!!!!!!!
By A Yahoo! Contributor, 01/10/07
Nice place I have eating there severl times and the service is great so if you are ever in the Mountains of North Georgia stop and get some great food.