It lacks alot of luxuries that you would expect from a 4 star hotel. We went in the summer and it was very hot. There's no air conditiong in the rooms. When we asked for a bucket of ice, the receptionist didnt want to give us any ice.
The hotel food is expensive, but good. The lobby area is very nice and inviting but the rooms are standard. ...

I was on a business trip, and the hotel was very comfortable (bed was a bit hard, but no big deal). The breakfast was good (not just cereal or fruit). When I was there a few years ago there was a great english pub just up the street, well within walking distance.