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Sunset Jamaica Grande All-Inclusive - Reviews
Yahoo! User Reviews
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  • We had a great time!
    By A Yahoo! Contributor, 11/04/09
    We went to Jamaica Grande to celebrate the Feast of Tabernacles with our church and we had an amazing time. The food was great, the services for most part was fine and the entertainment was excellent. This is a place that I will difinitely good back to. The room was not the best but that was fine with me because I am not spending my time in the room. The weather was excellent and beach was decent. Try it you may like it mon!
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  • NEEDS IMPROVEMENT IN CUSTOMER SERVICE.
    By Ewart, 09/15/09
    FAMILY AND I FIRST ARRIVED AT SUNSET JAMAICA GRAND IN OCHO RIOS THE WORKERS AT THE FRONT DESK WERE VERY UNPROFESSIONAL AND RUDE.THE CASHIERS ALSO NEVER HAD ENOUGH CHANGE FOR US CURRENCY.WHEN WE WENT UP TO OUR ROOM THE ROOM WAS VERY SMALL AND HOT.WE THEN CALLED DOWN TO THE FRONT DESK TO ASK FOR A MORE COMFORTABLE ROOM AND WAS TOLD THATS ALL THAT ...
    1 of 2 Yahoo! Users found this review helpful
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  • Not worth the money
    By Jana C, 09/09/09
    Prior to our trip to this resort I went on line and read various reviews which were mixed. We recently visited this resort in August of 2009 for a total of seven days way too long at this resort but not in Jamaica. Our room was upgraded which was still really small and the decor is a relfection of the 1970's. The Lobby had a terrible smell ...
    3 of 3 Yahoo! Users found this review helpful
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  • Horrible hotel: Spend your money elsewhere!
    By Miss D, 09/02/09
    Checking in- We had to come back down from our room 3 times because our key wouldn't work when we first got there. Bringing luggage up and down after a 3 and a half hour plane ride wasn't really what we were expecting.
    Hotel Room- When we finally were able to get into our room, there was 1 king-sized bed instead of the 2-double beds we ...
    1 of 1 Yahoo! Users found this review helpful
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  • Couldn't pay me to go back!!!!!
    By A Yahoo! Contributor, 09/01/09
    Food - same thing- different day - service - great/people very nice/ slowest elevators in history(bring sheets climb down (faster) Leave nothing unprotected - Cleaning employees - really clean! Would not recommend / stay elsewhere Please!
    4 of 4 Yahoo! Users found this review helpful
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  • Don't Waste Your Money
    By A Yahoo! Contributor, 08/29/09
    Let's just start with the wonderful check in experience. After a 4 hour flight from Dallas and a 1 1/2 hour taxi ride from Montego Bay, we were looking forward to checking in and hitting the beach. After standing in line for 1 hour and 40 minutes, and no I am not exaggerating in the least, we finally get to the counter. At this time I'm ...
    3 of 3 Yahoo! Users found this review helpful
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  • excellent wish it was a monthly visit
    By A Yahoo! Contributor, 08/26/09
    From the moment I enter the service was good. The customer service representative came great us with a lovely smile and welcome along with a drink. The room was clean,and well kept. Nuff food man, it was good so much you don't know which to chose not to mention the taste it was excellent i love it.Every thing was just excellent. Beach, pool, and the slide great.
    4 of 5 Yahoo! Users found this review helpful
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  • Beware!!!!
    By New LightD, 08/21/09
    The hotel cornered my friends and I into paying $250 more for the room, since the info given to us was much different from the confirmed booking. We had no choice being in another county. We also left with an astronomical $500 phone bill that is being disputed between the bank and hotel.
    4 of 4 Yahoo! Users found this review helpful
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  • The Sunset Jamaica Grande must improve service!
    By A Yahoo! Contributor, 08/06/09
    This is my first visit to the Sunset Jamaica Grande and I enjoyed the vastness of the property, the landscaping and the views. The bedding was clean, however, the rooms are extremely basic with not even one painting on any of the walls and it has extremely small balconies! The food, in general, was quite mediocre even though, at the individual ...
    3 of 5 Yahoo! Users found this review helpful
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  • disappointed
    By A Yahoo! Contributor, 08/05/09
    this was our third staying at sunset grand werequested to stay in the south tower from 5/23/09 when our resivation was made but was roomed in the north side the bath room tiles in 654 and 658 was horrible
    also what happen to all the casino machines ? the food was great as usual and you staffs was very polite and caring thanks p griffith
    2 of 2 Yahoo! Users found this review helpful
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