I loved the view!The view outside our room was amazing,you can see the beach and the pools.The pool was so cool!It had beds and bar place(It had soft drinks and many more)You can order food at the pool.The malls are not very far away from the hotel.They have peacocks at the hotel,they are just walking around.They food there was good(the best meals for lunch and dinner are "Tuna Pita,Club Sandwich,Cheese Burger")

We just got back and thought I'd share our view of this hotel.
Here are the pros: The view from our room was incredible. The facilities, rooms, restaurants, and pools were very nice as was the private beach. The food was very good and offered a good variety. There were many restaurants and stores close to the hotel. The staff was pretty ...

1. Bad customer service at front desk: they are rude, not very courteous & lied about telling us that we couldn't bring in alcohol from outside of the hotel (eg: could not bring a 6 pack of Dos Equis into the hotel room. they will prevent you from bringing it in). Also, when the ice machine broke, we told them but they never fixed so we had ...

Just got back from a week there. First of all, did not get the deluxe room we were promised. They were all out. By 7 o clock at night on two different nights, the room still did not get cleaned, and we were told that they do not have maids assigned to every room. Waited an hour and a half after ordering to get luch. Service and attitute are terrible

We really enjoyed our stay at the Hyatt Cancun Caribe Resort! The view from our balcony was just breathtaking! The room was very nice and always very clean. The service was just excellent. The beds were firm, but we slept like babies on them with no trouble at all. And we did not notice any noise at night at all! We really had a wonderful ...

the best hotel in cancun. good location and all. the service was great. ahhhh par tay. i am definitely going back next spring break. for sure. i definitely reccomend it

Cons
-Across the street from a disco. The music goes from Midnight to 5am. You can hear it in every building in the hotel.
-The beds are hard
-They don't have tennis courts or a jogging track as promised
-The fitness center is the size of a closet with no free weights
-They don't do turn down service nor do they wash the floors in the ...

The hotel is beautiful. The staff are very nice and friendly. The service is excellent.
I loved the ocean view and spent alot of time on the balcony. The pool is amazing also. Very impressed with the security there. Would definetly stay there again.
My daughter and her friends had an excellent time. We all had fun partying in the clubs. It was ...

We just got back from a 4 night vacation and had a WONDERFUL time. I was a little concerned after reading some of the reviews, but things could not have been better. No time share people bugged us, the service as FANTASTIC, and the location is within walking distance of anywhere you would want to go. The food is the only thing that I was not ...