Couteous and helpful staff, clean, updated since we were here before.

Before I booked a room in this hotel I read reviews in several different places on the internet, and most of the reviews were good. I am sorry to say that I cannot follow that pattern. This was the absolute worst experience with a Best Western - and maybe a hotel in general - that I have ever had. I am not one to complain about things because I ...

I have stayed here several times while moving my daughter in/out of UVa. The staff is very helpful and the location can't be beat. Parking is plentiful and convenient. The rooms are very small and dark, which makes them feel unclean. The lobby is attractive but the guest rooms are sorely in need of a facelift. If you are just looking for a place to "crash" while visiting the University, it's a good value.

While the accomodation was adequate, the curtain was broken and when I checked out they gave me the wrong bill and the next day when I inquired about my actual bill they told me that I didn't stay in room 201, which I in fact did, rather in room 221. Did I stay in the wrong room for three nights - very unlikely!