All those people that wrote such nice things about this hotel probably work there! There is nothing nice about it. The pictures of the rooms you can see on the website are fake, the rooms look totally different and are dirty and smelly. The bathrooms are the worst, just old and nasty. The location is okay but if you want a nice, new hotel for the same price as this one, there is Hampton Inn right next to it: http://www.rutlandhampton.com/

We checked in late at night after a terrible 13 hour trip from Pennslyvania in a blinding snowstorm. The man behind the front desk went and got us coffee and had someone meet us and help with our luggage. The next morning we had a great breakfast and Debbie our waitress was very helpful giving us advice on place to visit in the area and where to go ...

It was a late Sunday evening when family arrived, felt exhausted and frazzled. Desk personnel very helpful, friendly, warm, personable, able to answer questions re local services, directions. Check in process was quick, efficient. Room was clean,furnishings attractive. Quiet. Bed comfortable.
I'd recommend and go back anytime I'm in the area.

The staff was exceptionally friendly and accommodating. I was surprised to find a refrigerator and micowave in the room and the offer of a shuttle to the movies was appreciated.

Tub wouldn't drain, restaurant not good value for prices, hotel manager did not support Holiday Inn Hospitality Pledge for customer satisfaction. Other hotels nearby for 1/2 the money and similiar amenities .

The hotel was clean, staff friendly and helpful. The pool was an added treat! The breakfast was wonderful and the waitstaff helpful. We would definitely visit again.

this holiday inn was very clean and the staff was wonderful. we planned to go out to dinner after checking in, we happened to see the menu for Paynters restaurant and decided to eat there. the food and service was wonderful. Would definitely go back!