The air conditioner didn't work. The maintenance man blew on the connections and pronounced it fixed. We tried moving to a different room to find the same conditions. Finally left at 10:00 pm.
Great freeway access. The hotel is exterior corridor but the room I had was big and beautiful. Combine that with breakfast for less than $60 and I can bear being 2 miles from downtonw! Oh, and they have a complimentary shuttle to the airport too!
Bad directions to hotel, compounded by a dirty room placed right next to a roomful of loud truck drivers. Moved room location, but to one without a tv remote. When airport shuttle service was needed, I waited at the airport for more than half an hour only to call and be told that the place I was waiting was wrong (as per the front desk's ...
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very poor customer service-never go back!
By A Yahoo! Contributor, 05/07/07
my husband and I flew in and out of Salt Lake City. We made a reservation with the hotel and upon check in the front desk agent confirmed our return a week later and that we would be leaving our car. When we checked out, the front desk night manager confirmed our return stay and that we would be leaving our car. When we returned, the same night ...
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Requested Room --Not
By A Yahoo! Contributor, 08/15/06
I was told that since I booked with you that my requested and confirmed 2 bed room would not be honored because of the cheap online booking. They moved a cot into the room as the second bed. Totally unacceptable and if this is the hotels policy I will not be booking with you again.
Great price and clean. But the pool was not working. They were filling it when we were there it took 2 days. That was one reason we stayed there was because we new it had a pool. I will always call to make sure a poll is working when we stay in a motel.
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La noche de boda (Wedding night)
By A Yahoo! Contributor, 06/12/06
The first night was noisy. There was a wedding reception going on almost all night long and people going up and down the stairs laughing and talking very loud. The second night was great no noise and we almost slept in too long. The accommodations are fine, but if the staff knows that there is going to be a lot of noise they should warn the guests and offer them another room away from it.
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Never Again
By A Yahoo! Contributor, 06/27/05
My husband and I and our two young children, traveled 12 hrs to Utah for a family event. When we entered Utah we realized we left our map at home, so I called 411 to get the phone number of Quality Inn (my conformation page did not have a phone number) the girl who answered the phone gave us awful directions, and we ended up at the airport. When we ...