Like: Location. Dislike: made my reservation by phone a few days before we went to Panguitch and asked (to be sure) if they had wifi and a pool (my girlfriend is very fond of swimming), but the pool was broken. He could have told me that on the phone!! Wifi was very very very slow, and had to be reset a few times. Breakfast: took a cup of coffee ...
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VERY UPSET
By A Yahoo! Contributor, 08/05/09
I reserved four rooms for 7-10-2009 through priceline. We had a death in the family, which changed our travel plans. I called your motel on 7-7-2009, talked to Abigal at the front desk and canceled the reservations.I was reassured there would be no charge. $356.00 hit my credit card through priceline and they can't remove the charges because ...
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Less than great...
By A Yahoo! Contributor, 08/18/08
I had originally asked and asked for an email confirmation and never got one, so I then called and asked for a snailmail one. I really wanted some kind of verification that I had the reservation but never got one. When we arrived, they did have our room. The bathroom light needed a new bulb and it was replaced while we went to dinner. The only ...
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Great for a Group of Friends!
By A Yahoo! Contributor, 09/17/07
If you are looking for the Ritz Carlton, you won't find it or anything like it in Panguitch. But if your about the destination and not about the glamour, this is a great hotel. We had a group of three couples and it turns out our "suite" was actually a completely separate home in the back of the hotel...just another house in the ...
The room was very, very clean (this takes priority over most anything else.) Phone did not work, but front desk offered to let us switch rooms. We didn't want to switch rooms, but allowed us to make a long distance phone call for no charge. Also, shower was less than pleasant, switching from scalding hot to freezing cold, however, they refunded ...
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Satisfied
By A Yahoo! Contributor, 11/25/05
Had a great experience. The room phone was out of order, but, within 10 minutes the phone was switched! Location was convenient to all necessities and only 25 minutes from Bryce. The staff was friendly and helpful. They even suggested the perfect dining place at the Cowboy Smokehouse! The continental breakfast was more than ample. I would stay again and recommend it to others. Thanks!
I love to go to Panguitch to visit my family. The Best Western is always cost effective while still delivering the amenities my family needs. We love the pool and the free internet service. The room was always clean and the hotel staff willing to help with any needs we had.
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1 of 2 Yahoo! Users found this review helpful
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Don't waist your time
By A Yahoo! Contributor, 03/21/05
Hot tub was broken, Pool was closed, Water was turned off in the rooms at 11:00 pm, was told the breakfast was served until 9:00 am, was there at 7:45 and was turned away along with everyone else because? Room next door was full of 13 to 14 yr old boys without adult supervision. We will never go back.