Our 1st day the housekeeper removed our items from our suite with specific instructions not to touch the items. (Dishware) Plus our bathroom light does not work properly, as well as the main entry door to the suite does not close properly, you have to kick the bottom of the door for you to lock it. Our 3rd morning at 6:00 a.m. I went to breakfast ...
This is a very nice place to stay. The staff was very pleasant and helpful. We were most impressed with the beds, the best I have ever slept on, not your usual hotel bedding. The rooms are actually suites and were in great condition.
We ordered room service one night and it was great, and served hot and fast. The free breakfast was also very ...
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Great Hotel
By milkman1974, 08/23/06
I could not believe the quality of this hotel at such a reasonable price. I'm not a huge drinker, but they even have an hour every evening where all drinks are free. The only downside when I stayed there was their internet was only accessed through the t.v. in your room and there was no way to get online with my laptop.
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Best Place in Abilene
By A Yahoo! Contributor, 03/18/06
The rooms were really nice and comfortable. We shared a room with another couple and so the private bedrooms are great for this. This hotel has an excellent bar. They have a special everyday for free drinks from 5-7pm. The free breakfast was great! They serve it hot buffet style and they have everything!!! The staff and service were friendly. If ...
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Awesome!!!
By A Yahoo! Contributor, 01/20/06
We stay at this hotel every year during the Labor Day weekend and we love it. Free drinks and the breakfast is excellent. Friendly Staff and friendly environment. We love it all the way around. We have never had a problem with booking or reservations.
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5 of 6 Yahoo! Users found this review helpful
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decidedly average hotel, customer service lacking
By L, 01/19/06
When we arrived, we discovered that their central booking system had messed up our reservation - had to talk to three different people before someone finally helped us and removed a bogus "no show" charge off our account. Front desk staff we encountered did not listen and seemed disinterested and unhelpful. Room was not the cleanest, ...
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Excellent stay
By A Yahoo! Contributor, 05/23/05
Very clean and liked the indoor pool. Great food too. Overall very, very likeable - not much to dislike.
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3 of 3 Yahoo! Users found this review helpful
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Great Experience
By A Yahoo! Contributor, 05/13/05
From top to bottom, this hotel was wonderful! The rooms were more than expected, gorgeous courtyard areas, friendly staff! there is a manager reception every evening with free tails & appetizers, free breakfast with bacon eggs etc... great place!
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3 of 4 Yahoo! Users found this review helpful
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Hotel Ineptness
By A Yahoo! Contributor, 05/09/05
I had reservations guranteed. I called at 8:30 a.m. on the morning I was to arrive and informed them I would not be there until 9:00 p.m. They said it would not be a problem since my room was guaranteed on a credit card. I arrived at 8:45 p.m. and the front desk people said my room was given away at 6:00 p.m. They were very unconcerned about my ...