After reading so many bad reviews about this place, I was hesitant to make a reservation. But, they offered the best price at the time that I was looking for a room, so I went for it anyway.
Glad I did, because this place really isn't bad, especially for the price. The facility obviously is not new, but it is decently kept. The room was clean ...
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bad reviews were misleading
By A Yahoo! Contributor, 05/04/08
This hotel had really bad reviews, but we booked one night there for our sons' graduation. Three of us stayed and saw nothing that wasn't clean. They had a great indoor/outdoor pool, beautiful lobby, very conveniently located, etc. I would have no reason to stay elsewhere when in Cookeville, TN. May 02, 2008!
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Poor Service
By A Yahoo! Contributor, 07/20/07
I made reservations for a children's baseball team. Two weeks before we were scheduled to arrive we were told the swimming pool was being renovated but should be finished by our check-in time. I was told the room rate would be discounted if the pool was not ready. Upon checking in, the pool was not completed, but was told it would be ready by ...
They were in the process of renovating & assigned us rooms that smelled like paint. There were spots on the floors & holes in the walls. There were no sheets on the pull-out couch in any room, and the housekeeping person had taken the keys home & we didn't get sheets until 11pm!!! The desk service was not helpful at all. We had a whole ball team there & we all checked out disgusted!!!
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Do Not Stay Here
By A Yahoo! Contributor, 08/20/06
This place is a disgrace to the Holiday Inn chain. Card keys that didn't work, or worked for an hour and then stoppped working for no reason. One in our party had 8 different sets of room keys! One in our party must use a wheelchair and the ramp had been removed and the poolside lift was "Out of Order" which made it extremely ...
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We won;t stay there again
By A Yahoo! Contributor, 06/14/06
The things that I didn't like about this Holiday Inn was the fact the desk clerk wasn't there and I had to wait and she wasn't very friendly. The room wasn't cleaned that good. The bedspreads were dirty. The room had spiders and I couldn't sleep very well becasue of that, the only reason I stayed in the room was because my ...
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Dining with a Mouse and No VPN Connection
By A Yahoo! Contributor, 01/03/05
I've stayed at this hotel a couple times and I must say that it is well priced. My children especially like the indoor/outdoor pool. My major gripe is one I've had at another nearby Holiday Inn. Their new wireless internet implementation blocks business users who connect to their office networks by IPSec VPN. This is very frustrating and it ...