We really enjoyed the indoor pool and the game room (arcade). Very pet friendly hotel! Free full breakfast was an added plus. Staff was exceptional. They were very friendly and helpful. They have games and books to loan for all age groups at the front desk. They are in the process of updating the rooms. Our only dislike was that they have no coffee ...

Have stayed here multiples times over the years. We have always had a clean room, although the place is older and not a 5 star establishment. We have always stayed in the tower or the annex room along the stream. The tower is the nicest of all the rooms and DOES HAVE an elevator to the upper floors. The annex rooms do not have an elevator and it ...

First let me say that the staff at this hotel were so nice,not just at check in, but the entire stay.

Ok,now the bad part. This hotel is FILTHY! We took our two girls for three days on a little vacation. We got there later in the evening and had reservations, otherwise they were full. Our room was dirty, smelled like mold, and the bathroom ...

After reading reviews on here i was skeptical about checking in to this hotel. July 2007. I found the rooms to be super nice they had nice fluffy comforters with 3 big pillows per bed. Also the bathroom had granite countertops. I don't know why people say the rooms are outdated. They looked up to snuff to me. The indoor pool and hot tub was also fantastic as well as the game room. I would recomment it.

We had a wonderful time during our vacation in 2006 and have reservations to say again in 2007. The location of the room was great, room was nice, pools and exercise room was fun for all. When we checked in our original room was located on the second floor -- when I mentioned to the clerk that I had health problems he (without me asking) ...

THIS HOTEL IS A DUMP! TRUST ONLY THOSE WILLING TO PUT THEIR NAME ON THEIR REVIEW. ANY POSITIVE REVIEWS ARE WRITTEN BY THOSE CONNECTED TO HOTEL. THE MATTRESSES ARE COMPLETELY WORN OUT THE SPRINGS CAN BE SEEN POKING UP. WE CHANGED ROOM 4 TIMES NEVER BETTER. WE WERE THERE THROUGH A FOOD SHOW. WOULD NOT STAY AT THIS HOTEL IF THEY PAID US 100 DOLLARS ...

We paid approximately $50/nt. to stay here. Staff was ok, but not overly friendly or knowledgable. Had to call several times to get internet access and have the telephone turned on. The room is basic, old and could be better cleaned by house keeping. In general, this describes the entire hotel. Nothing like the pictures on the net, which must ...

**NOTE: My family and I stayed in 3 different Gatlinburg hotels (in this order: Gillette Motel, Glenstone Lodge, Holiday Inn Sunspree Resort) in the same one week (mid-January 2007). The reason we kept moving is because of the need for a clean indoor pool and personal preferences, not necessarily because there was anything horribly wrong with ...

This was the most disgusting hotel we have ever stayed in. Somehow AAA gave it a 3 Diamond Rating?!?!? The place is not just old, run down, and in need of complete gutting and renovation but most of all it is extremely dirty and unsanitary!!!! I found a piece of someone's used bandaid attached to the "complimentary shampoo bottle" ...