Do not listen to any of the bad reviews here - those people are obviously morons. I have traveled all over the world and stayed at the finest hotels and this one is simply one of the best. The attention to detail is incredible. Everything is super clean - we saw staff actually wiping down every bit of some wood molding in a hallway off the lobby ...
Folks...went in as a skeptic after reading some of these reviews (of course after I booked.) Got a super cheap rate on line for a single rooms with 2 double beds. Was pleasantly surprised when they upgraded us to a Suite with a a fridge, microwave,separate bedroom for kids with bunk beds, 2 flat screens. The best part was that we were right next ...
3 of 3 Yahoo! Users found this review helpful
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I will never come back
By A Yahoo! Contributor, 05/24/09
It was a nice hotel clean , but the staff should be fired they are rude.I was nine months pregnet.So I asked for a room on the main floor they said "you may be pregnet but you do not get special tretmant".Then I triped walking up the stars they thougt it was funny.I skined by knee so I asked for a banaid they just said "sorry we just ran out so deal with it".It was not fun at all.I do not recomend it to no one at all.
I don't get the negative reviews, however we enjoyed our stay. There was nothing to dislike about this hotel. Our room was very nice, clean and spacious, comfortable bed, nice tropical indoor pool, great food at Arthurs and a sports bar next door for nitecaps. Within minutes of shopping and dining if you choose not to eat at the hotel. We ...
My goodness, I really don't understand all the negative reviews...Our 1st trip the ONLY issue we had that the door would not unlock to the pool (our room opened directly to the indoor pool) maintenance was there in under 5 min. and had the problem fixed. We use this hotel for Mid winter get aways. Love the restaurants and All of the staff has been extremely pleasant and helpful. I would recommend this hotel to Anyone!!
We stayed at this hotel for a weekend getaway hoping to have a great experience. Little did we know we would be treated with the most disrespect. Our room was not clean when we first arrived, the bed sheets looked like they were not changed from the previous guest & there were no trash bags in the trash cans. We had the breakfast buffet and ...
My mother and I stayed here last year for her birthday (86). I requested a first floor room close to the front so we could use the restaurant. Our room was in the very back of the hotel.at the opposite end from either restaurant. The our room was heated by a space heater and smelled of mildew. I called the desk and requested another room. That ...
3 of 8 Yahoo! Users found this review helpful
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Great weekend
By A Yahoo! Contributor, 11/17/08
We just spent the weekend at this hotel. There were Three couples and we all had a good time. the pool area was nice the only complaint was the hot-tub was too hot, we had vouchers and ate breakfast and dinner 1 night at the hotel. It was fine, as good a buffet could be. the prime rib was actually very good.
We stayed in a family suite this past week. This is a lovely hotel. The staff, is very helpful with any matter. If you need anything it's right there. The pools are nice, typical pools, A lot of people. The entire place is simply lovely. My only complaint would be that they have touch screen comps for guests, and a few times I walked out & ...
The hotel was great... meticulously maintained, nicely outfitted rooms, conveniently located to Lancaster attractions. They did a great job of accommodating us after our online travel site botched our reservations (twice!) and the staff was courteous and helpful. The pools were lovely, playground was great. The Sheetz onsite was actually very ...