The place is very outdated and in desperate need of a face-lift. The carpets are moldy and smell like it, the bathrooms not so clean, the model time-share that I saw was also outdated, so I can only imagine what the real time-shares look like.

The entire place has that dark, 1970s cabin log feel from the movie Dirty Dancing (remember that ...

Place was clean, staff frindly, waterpark was fun. Pizzeria was nightmare (long lines) and onsite food was very expensive. Plan ahead to bring your own food or go offsite!

I am going to be honest I work at the resort. I wanted to reply to the person who says we scamed them by charging them for room damage, and the only reason we did that is because of "75 recent lay offs" .

First if there have been 75 layoffs I am unaware of them, and my job postion would make me aware, and second we have noo need to ...

After Reading Some of the reviews I was very nervous about booking our Presidents Week Vacation, I have to say I am so glad that I did not listen and went anyway! We were not expecting a luxury vacation, we were expecting, family fun activities and good food and to relax and get away. The resort provided just that. I found the staff to be very ...

Spent a week there 1/10/09 to 1/1709 through RCI. Cost us $150 for wk because of timeshare membership. Went skiing which was great at Jack Frost. We received a letter the other day they charged our credit card $550 for "damages" to condo we stayed in. Not only were there no damages. The Time Share General Manager, Sam Arnett, would not ...

We visited the new indoor waterpark on 1/1/09 as day visitors. The pricing is reasonable and the facility was very nice. The pools and ride were enjoyed immensely by my children. Water and air temperatures are maintained within reason. The layout is very convenient with food served in the waterpark area. I would characterize the food/pricing ...

If you are looking for a resort to relax Split Rock Resort may be the place for you. If you are looking for a friendly place to stay with hospitality this is not the resort. The staff is rude and management does not take an interest in correcting or resolving problems. Everyone will tell you how sorry they are and apologize but they do not ...

My husband and I were scammed into sitting through a meeting with some woman with a horrible accent who proclaimed that it was such a wonderful place. Once she told my husband everything he wanted to hear, he signed the papers and now we are the not so proud owners of a timeshare which we have no intention on using due to the ignorance of their ...

We came here on a timeshare promotion package which was to include "luxury resort accomodations" at this place. In fact, the accomodations were nothing of the sort. For starters, there is no elevator, a blatant violation of the Americans with Disabilities Act. Several hotel employees saw us trying to lug a carriage with a sleeping toddler ...