I was appauled how rude management was. My family & I are from the west coast & decided to take a vacation on the east coast, little did we know that our whole vacation would be upsetting due to Best Western of Hershey, PA -BOO! Phanessa your not anything near a front desk Manager.

Very helpful staff. Room was nice. Clean. Just stopped while driving. No reservations but had no problem getting a room. Contenental Breakfast was a supprise. Had cooked waffles and a hot egg product. Very clean. Lobby had a computer for guests which we used. Takes all discounts.

Nearby restaurant is NOT part of the hotel. A little pricy but good food.

This hotel was at a prime spot right off the interstate, a little hard to find, but if you follow the signs no trouble at all. The restaurant had some bad reviews from others but they are under new management. I also learned that the restaurant was not even part of the hotel. Hotel offers own continental breakfast now. Clerk Erica was very nice ...

Our family attends functions at the Farm Show complex twice a year. We have stayed here for three years running. We were disappointed to lose the Country Oven breakfast coupons but were greatly impressed by the breakfast buffet they now offer. We have noticed a great decline in the service, pricing and overall satisfaction with the Country Oven. ...

This Hotel was pretty nice. The room was big and pretty comfortable beds and also a clean room!! The bathroom was huge !!! The pool was an okay sized and so was the hottub!! The pool was heated which was great and the hottub was'nt burning which was awesome!!! Very big and nice workout room!!! It had everything.. The hotel size was big!! They ...

I loved everything about this place from breakfast to dessert. The country oven caught my eye at first when I came: elegant place to eat with a good feeling. When I walked through the double doors, I could smell that good food. Anyway, I had prime rib and crabcake beyond my expectations!!!! By the way, this place has won many awards like "Best crab cakes". I cannot wait to go back!!!

I used to like this hotel since the location was very convenient for work.

The floor between the beside table and the bed was dirty (large chunks of debris and an orange pit). The bedding was old - the two blankets I used had holes in them and the bedspread had an old but very visible bloodstain.

When I turned on the heat, a burning, ...

Only feather pillows available---Was told they would find us a couple non-feathered pillows did not !! Only fairly clean!! It did however serve the purpose of being fairly close to the park. Children enjoyed pool after a day at the park. Convenient to have breakfast so close-by. Would go back---

Its what you wuold expect for a 3 star motel.
I would suggest staying in the so called suites they are a little bigger and in the newer building.
Overall it didnt look any worse than the other motels near hershey.
Ask for building B.
Every thuing seemed clean and functional.
The only odd thing was the restuarant that that was next store that ...